Address: 37 Thurloe Pl, South Kensington, London, SW7 2HP, United Kingdom
Phone: +442075813770
Rating: 4.3
based on 263 reviews.
Service
Pros:
"The staff were very friendly and professional!"
"Immediately the service was very personable and accommodating."
"Very efficient service."
"The staff were also very pleasant and extremely hard working."
"Friendly attentive service👍👍👍"
"The service was courteous and everything was fresh and delicious."
"The staff couldn't do enough for us."
Cons:
"Service is glacial and requires the patience of a saint."
"The service was a little slow and off."
"Getting a menu is a monumental achievement."
"The service was slow and the waiters were clearly feeling the pressure so not particularly friendly with the customers."
"The service was difficult, really hope that i got they in a bad day because I had to track down the staff for orders, requesting the bill and to pay."
"The service really let this place down."
"The only this which is increasingly annoying is the added service charge 12 and half percent when you have had one drink served and your meal."
Food Quality
Pros:
"The portions were generous, the service was courteous and everything was fresh and delicious."
"Enjoyed the linguine sea food, fettuccine chicken, and the gelati madagascar vanilla!"
"Delicious good, generous servings."
"The food came out very quickly and was all delicious."
"Fantastic food."
"Great shellfish pasta."
"The food is cooked with quality ingredients and it was delicious."
Cons:
"That was a bit weird. Firstly, my friend discovered a hair in her dish."
"The pasta was cold on top and was quite al dente and the bacon cuts were very poor - 80% fatty rind."
"The food was lovely and authentic."
"Food seemed pricey for what it was, nothing outstanding taste wise."
"The pizza was okay, it's not heavy stuffed but also not barely."
"The food was very disappointing. I've ordered a vegetarian pizza, and the full-length cuts of aubergine and courgettes were like having dried fruits on my pizza."
"The food gets a little cold before you're able to finish if you eat outside in summer after 6pm."
Atmosphere
Pros:
"The atmosphere excellent."
"They were very accommodating for my party of 6 American travelers during our first London visit."
"A great evening and will be back again."
"The restaurant is nice and cozy."
"Ambience is super nice."
"The ambience is great, the food never disappoints - in presentation or taste - and the service is excellent."
"Atmosphere was homely."
Cons:
"The restaurant is small and crowded."
"The table was very small and we were sat elbow to elbow with other diners."
"The seating was extremely tight and service was a little rushed and could've been sharper."
"It's crowded on Fridays and, as usual with small places, the tables are put close together, cozy."
"The place is actually very cramped. Not enough space between the tables and chair."
"Can get a little cramped when full."
"It can feel a little cramped and you're chair can literally be back to back with another."
Value
Pros:
"Fairly priced for the area and good size portions."
"Decent meals and great price."
"The prices were reasonable."
"Great quality and fantastic value."
"The price was right! Highly recommend!"
"Food tasty and well priced!"
"Very large, well-made pizze (and huge calzoni) mostly in the £9-£11 price-range are good value for this expensive part of London."
Cons:
"After spending £160 on a meal for two with compulsory 12.5% service charge, we felt ripped off and we will not return."
"Don’t be fooled by the menu prices looking decent, they’ll slap an extra 35% onto that price."
"Very well presented but not alot for the price."
"We were charged £5.45 service charge on our £46.10 bill which we refused to pay due to our experience."
"Not from London so the prices were a little steep at £80 for a shared starter, two mains two drinks with a 12.5% service charge but that's London prices for you."
"Food was extremely late, and served cold because the staff didn't notice it was sitting on the counter."