Rocca Reviews Summary

Service

Pros:

• "Every staff member was very attentive."
• "Service super sharp and polite."
• "The staff were all super friendly, and service was quick."
• "Very friendly and helpful staff."
• "Service was friendly and quick."
• "The service is quick and friendly."
• "Staff have always been polite and quick service."

Cons:

• "We complained to the waitress regarding the delay who instead of apologising told us we should learn how to order."
• "The 'manager' then said you can write whatever you want this is not my restaurant."
• "The staff are extremely rude and took a long time to even come to the table of take an order for drinks."
• "It took forever to get any service."
• "The waiter had no knowledge of the product."
• "Maitre D was unfriendly and seemed uninterested."
• "The service very disappointing."

Food Quality

Pros:

• "Delicious food for the price, attentive and friendly staff."
• "Delicious food - I had the calamari, the seafood pasta and the tiramisu."
• "Pastas were amazing. Fresh baked pizzas."
• "The pizza tasted great with distinctive tasting five cheeses, every mouthful tasted different."
• "Food delicious, fresh and very authentic."
• "The food was amazing and prepared well."
• "Food is always super tasty and flavourful."

Cons:

• "Used to love this place. However, they have gone down with service and taste. The rabbit ragu parpadelle was tasteless and very dull."
• "The pasta with mascarpone and rabbit was poorly blended and tasted very acidic."
• "The food didn’t have much flavour and to be honest I think they microwaved our food because the top part of the pasta was hard and bottom was really soft."
• "Terrible food...pizza came out raw."
• "The pizza was awful- the crust was like cardboard, soggy cardboard!"
• "The ravioli pasta was raw and the carbonara was the WORST I’ve ever had anywhere!"
• "Horrible food..I mean how difficult it is to make risotto that taste good or a pizza that is not soaked in oil the Salad was less than average made with tuna can!!"

Value

Pros:

• "Very reasonably priced."
• "Prices very competitive for (Central) London."
• "Always been a top meal at very reasonable prices for South Kensington."
• "Probably the only moderately priced restaurant in South Ken but this is a little gem."
• "Can’t fault the place and the on top of that everything was very, very reasonably priced."
• "Really decently priced Italian in South Kensington."
• "The prices are very reasonable, we expected to pay more."

Cons:

• "On my second visit to this place I was really unpleasantly surprised by the price we paid for wine."
• "They had crossed out service not included and added that on and on top of the service they hand wrote an additional sum of £20."
• "Considering that, very expensive for what the food was."
• "Overall not worth the price."
• "The only reason for not getting 5 stars is merely the noise level and lack of space when busy."
• "Very mediocre place, DO NOT get the torteloni, it is not worth the money and is too oily."
• "The food was nice but the service was awful."

Ambience

Pros:

• "The environment was very relaxed and had a laid back Mediterranean feel about it."
• "The smell of fresh tomato sauce and pizza is incredible as you enter."
• "Lovely ambience and would come again!"
• "It had a great atmosphere inside."
• "The place is very vibrant and the smell of the food made us even hungrier and more excited about the dishes we ordered."
• "The atmosphere you just can't beat."
• "Lovely, family atmosphere. Has a down-to-earth feel."

Cons:

• "Busy and not very intimate."
• "The only thing that took away a star for me is how noisy the restaurant is. Having a conversation was quite difficult."
• "The environment is very loud and busy… to the point that we couldn’t hear each other talk sitting at the same table."
• "It can get very busy and noisy."
• "Is a lovely Italian restaurant, but for moments, you are so rushed to eat quickly that you feel as if you were in a crowded Chinese restaurant in Soho!"
• "They don’t charge 'service charge' and the waitress didn't want to take the tips that we gave to her!"
• "Nice food although bombarded with flies throughout our meal somewhat spoiled our visit."