Address: Stratton St, London, W1J 8LT, United Kingdom
Phone: +442079153892
Rating: 4.4
based on 127 reviews.
Food Quality
Pros:
"The food was amazing, the service 💯"
"Exceptional food and great service."
"The most amazing food and customer service was fantastic."
"The food was of a fantastic quality."
"Food is amazing !!!"
"The Patatas Bravas was very tasty as were the shrimp and chicken."
"The seafood platter was delicious and definitely hit the spot."
Cons:
"Food was decent but way over-priced for the value, even for Mayfair."
"We agreed the starters and mains were very disappointing with excessive lettuce and rice, with minimal meat and seafood."
"Hugely overly priced restaurant for average food and very poor service."
"They taste like they were drowned in truffles, so much so that I couldn't taste the eggs, hollandaise, coffee or my lunch & dinner later that day, just truffle."
"The scones were particularly disappointing."
"The risotto resembled spam more than your quintessential Italian risotto."
"The food was just ok, but very overpriced."
Service
Pros:
"Our waitress Maria made us feel like stars, beginning the interaction with 'You look very nice tonight!'"
"Kenneth, our waiter was so attentive and worked really hard to make sure we had a fantastic evening."
"Our waiter is an energetic n smiley Italian gentleman, even though he was busy but he made sure to serve us and everyone in a timely manner and very satisfying quality of service."
"Staff extremely pleasant especially Francesco he is an absolute delight !!"
"Our waiter was very nice, polite and very helpful."
"We were taken care of by welcoming and attentive staff."
"The service was excellent, our waiter help us with the choice of the mains."
Cons:
"No real apology (money off or free drink wouldn't have been so bad). Also trying to pay took forever considering more staff than customers."
"Nothing we requested was possible and we had to place our order twice."
"Called and checked if the place was open...And when I went there someone snobbishly avoided me and said private event etc... Had to go away."
"The waiters could not send us on our way quickly enough."
"The waiters seemed confused and haste."
"Staff were polite but not proactive (e.g. we had to ask for the cloakroom)."
"Some of the waiters were very helpful and attentive whilst others were not - had to ask for a menu 4 times after being seated."
Ambiance
Pros:
"There was a DJ however, so I felt there was an effort to create ambiance."
"The restaurant does have a nice ambience and the lighting and music levels were on point."
"The ambiance is perfect to hangout with your friends or partner."
"The atmosphere is comfortable and warm, staff are very helpful and kind."
"It’s one of the nicest places I’ve been we had a party of 19 and we where well catered for and it’s a really nice place to relax have a drink and a cigar."
"The atmosphere was modern, calm and good for having a relaxed conversation."
"The atmosphere was beautiful with a live DJ setting the mood perfectly for this restaurant."
Cons:
"The ones at the side of the restaurant are not good, cramped, bright lighting, and next to toilet hallway."
"Too noisy (lack of absorbent materials) and, in the place I sat next to a closed external door, drafty cold."
"There was also a strong scent of a typical bathroom cleaning product (or freshener) emanating into the restaurant that disturbed me."
"A server dropped a glass on our table and glass shattered all over the table and our food."
"Sat outside and waited for 30 minutes. No service, even though the restaurant was not busy."
"The music was too loud making it hard to actually chat."
"Quiet, and decent service, but the drink menu is a little on the obvious side and it lacks the charm and ambience of other well known cigar bar rivals."
Value
Pros:
"The all inclusive breakfast went down a treat, the hot buffet was definitely hot and not warm like most buffets."
"The sandwiches were the best I’ve ever had, and the chocolate desserts were beautifully crafted and tasted amazing."
"Good service, great croissants and smoked salmon, decent coffee."
"Sophisticated. Excellent food."
"Went here for a birthday treat afternoon tea.... Wow how impressive."
"Delicious sandwiches (unlimited), tea, and tiramisu."
"The food was not overpriced at all but the quality was beyond amazing."
Cons:
"Overpriced for what you get for sure, but the decor is lovely, unlike my bank account the day after."
"Sadly the place is overly expensive, 17 pound for a glass of Chardonnay that I've never seen anywhere else was shocking."
"It was also quite pricey for a bottle of water."
"When we got there they turned us down as they weren’t 'taking' reservations… they informed priority went to their hotel guest but this should have been informed when we made the reservation… not very professional but oh well."
"Very overpriced."
"£16 for a mini cocktail. I had to leave the drink after having a quarter of it because there was so much bits, it wasn't pleasant."
"The wine we chose (Sancerre) was good but overpriced."