Bombay Bustle Reviews Summary

Service

Pros:

• "The staff were friendly and didn't rush us, we took our time and they were very helpful in helping us select dishes."
• "Service and staff: Let’s start with greeting. Staff is polite. Service is good."
• "The staff is very sweet and they serve really quickly."
• "The service from Clayton (potential apologies for the spelling) was honestly some of the best service we've had in any restaurant."
• "Staff were friendly and honest with recommending food so we didn’t end up over ordering."
• "The staff could not have been more helpful and especially Kinnsman who personally looked after us so well."
• "Great dinner experience. Staff was genuinely nice and they tried hard to ensure we are satisfied with our dining experience."
• "Service is good and on point, staff are understanding and up to speed."

Cons:

• "My only gripe with the place was the price and the service charge which was over £50 for I would say mediocre service at best."
• "Unfortunately, the response we received from one of the staff members was less than professional."
• "Furthermore, it was disappointing to note that the service we received was inconsistent compared to the exemplary service other patrons seemed to be enjoying."
• "Food was expensive, and portions were smaller than I was expecting, however they did not disappoint."
• "Service was good but our server did forget to bring the chillies we asked for and forgot to bring the bill after we asked so we did have to ask twice for these things."
• "There's no privacy since the table next to you is about 6 inches away and you can overhear other tables."
• "Food was nice but overpriced for what it was. Main complaint is the rudeness of staff."
• "We were rushed through the tasting menu, with drinks from different dishes piling up on plate."

Food Quality

Pros:

• "In regards to the food, it was superb. Packed full of flavour, textures and wonderfully balanced dishes were served to us."
• "The food was mostly good, though considering the small portion sizes and price point, I've had better experiences at other Indian restaurants in London."
• "Before we go any further: gulab jamun IN A TIRAMISU people! Sorry Italy, but these babies are soft moist and go perfectly with the marscapone."
• "For dessert, we had their Banana Toffee Dessert, which came with thick cream and topped with white chocolate curls. A strong dessert."
• "The Chicken Makhani 5/5 but the chops a 3.5/5- relative to the price."
• "Great menu selection. There is an option to pay £75 and taste many dishes, but for minimum 2 people."
• "The food was delicious. We chose various starters which, were prawns, squid, samosas, onion bakers and chicken wings."
• "One of the best Indian restaurants in London. Amazingly friendly staff and even better food."

Cons:

• "Food was expensive, and portions were smaller than I was expecting, however they did not disappoint."
• "The food was mostly good, though considering the small portion sizes and price point, I've had better experiences at other Indian restaurants in London."
• "The vegetables biriyani was nice but it didn’t do justice to its price or its name."
• "Food was ok, not worth the hype or price."
• "Really terrible experience. It’s not at all close to Michelin star restaurant."
• "Food is authentic and delicious BUT DEFINITELY THE DISHES ARE DOUBLE PRICE AS COMPARED TO OTHER RESTAURANTS."
• "We tried Dabba dal, Panchsheel daal and paneer butter masala with tandoori roti. The veg dishes were okay, however, I found the portions were small."
• "The food is so, so good! The place has been done up well too. The service is friendly, and the staff are quite attentive."

Ambience

Pros:

• "The decor was nice, the whole feeling was like you were in an old school Indian train with the very last details being paid attention to."
• "The main saloon it is really nice as a train carriage. We sat downstairs where has less light and more cosy."
• "The atmosphere was fun and the decor was beautiful and unique, such a great place to eat."
• "Service and ambience were great."
• "The food, the service, everything was phenomenal."
• "The staff is incredible, and very professional. Especially the manager Sherry who went out of her way to make us feel comfortable."
• "The atmosphere in the venue is great, as is the service which is excellent."
• "The atmosphere is great. To start with, they have very special cocktails, and then, the food is exquisite."

Cons:

• "The music in the restaurant was very loud. It is like you are in a night club."
• "Gave 5 stars to food and service, unfortunately had to give 3 stars for the atmosphere."
• "I nearly gave this 4 stars. I found the welcome at the entrance, specifically Jennifer, to be quite cold and not very welcoming."
• "Ambience: Loud and cramped."
• "The music was too loud to have a conversation and on top that some guests (not the restaurant's fault) were extremely loud."
• "It's rare to find a restaurant that does 4+ courses where they're all great, but Bombay Bustle was genuinely fantastic."
• "On arrival we were very impressed with the ambience. Unfortunately, the food was very disappointing."
• "The ambience is just Okay. A normal restaurant that serves you some vegetarian food."