Concourse Shopping Centre Reviews Summary

Category: Shopping mall

Address: Southway, Skelmersdale, WN8 6LN, United Kingdom

Phone: +441695723785

Rating: 3.2
based on 186 reviews.

Shop Variety and Availability

Pros:

  • "More or less every Shop you need is there for you and the staff in the shop's are VERY helpful."
  • "It does offer 5 hours free parking, and just enough shops to make it worth a visit."
  • "The kiddies pirate ship is a brilliant touch and my little girl loves it."
  • "Concourse shopping center in Skelmersdale is having a lot of new interests in retail units preparing for the regeneration of the surrounding area."
  • "State of the art gym and a fresh look coffee shop."
  • "Always a good bargain to be found at the Concourse shopping centre, good stores like Home&Bargains, Wilko's, New Look, Poundland, Iceland & many more with very reasonable prices with helpful & friendly staff also a good florist downstairs selling gifts & other items."
  • "Visited this place with my family for the first time was only supposed to be picking up one item on a quick visit but was delighted to be welcomed by many different stores under one roof it was a very nice place to do shopping I think we will be back."

Cons:

  • "Sadly Skelmersdale is full of the ghosts of broken promises."
  • "One of the main anchor stores, Wilko, has just closed as the company has stopped trading."
  • "Too many empty units due to the ridiculous rents the shops have to pay."
  • "Very rare I go here, ok if you just need to do a food shop, but there is only 2 clothes shops."
  • "No variety of shops, no mens clothing, no children's clothing, no shoe shop, no electrical shops ie Currys. No DIY shop etc etc etc."
  • "Place has been slowly declining for the past 20 years. Shops and stalls closing or moving monthly."
  • "Stuck in the 1970's and more empty shops than open, poor selection of shops."

Facilities and Services

Pros:

  • "It's easy to get to via bicycle and it does have a fairly good array of shops."
  • "Walk-in centre and vaccine centre are good."
  • "There is plenty of parking plus bus terminals, so it's accessible."
  • "The concourse boasts its own community cinema which is the cheapest around!, swimming pool, multiple eateries including McDonald's, KFC, Domino's & cafes to name a few! There is also a library & community park on site."
  • "Great place for the everyday items, the parking is FREE."
  • "Ample retail shops on multiple floors including Wilkinson's, Argos, Peacocks, Home Bargains and many many more!!"
  • "The bus service is excellent and it has it's very own medical drop in centre."

Cons:

  • "Not recommended to visit by car. Lots of locals visit by taxi/bus so no problem for them."
  • "The top floor is completely closed off."
  • "More empty shops,+ bank closures.Hope the Halifax doesn't decide to close."
  • "Recent addition of a two screen cinema provides much welcome entertainment in Skelmersdale."
  • "Only two cash machines that are often empty as busier times."
  • "Avoid like the plague! They have an external company looking after the car park. The maximum time allowed is now 2 hour's instead of 4, this is ridiculous for a shopping centre."
  • "The lift doesn't work sometimes which is hard when you have a trolley."

Atmosphere and Experience

Pros:

  • "Everyone is helpful. Love it."
  • "Some recent changes have garnered hope. Is this the start of a regeneration? Let's hope so."
  • "Underrated, the Concourse is a good shopping centre! Siesta Coffee is amazing (recommending the mocha) and I went when the local maker's market was on & there were some lovely stalls!"
  • "Stunning Scenery!! I ate a Subway whilst looking out the many windows to look at the beautiful landscape."
  • "This place is magical !!!!! The scenery of the shops is breathtaking."
  • "Murphy's butchers is outstanding for quality. The grocery store is superb."
  • "The clerk knocked off a couple quid because I was short, He was a friendly and engaging guy."

Cons:

  • "Always very busy,I dont understand where all those cars are coming from?"
  • "Teenagers roam the centre in droves intimidating shoppers and the security do nothing."
  • "Concourse is a disgrace in my opinion. They call it progress I call it killing a town."
  • "Most of the shops were closed today so we couldn't really enjoy the place."
  • "Security need schooling on customer liaison."
  • "The only thing I can say is do a couple of karate lessons. Always be on your guard!"
  • "No greenery, teenagers on bikes and strangely a lot of young teens sat on the floor in random areas."

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