Experimental Perfume Club Reviews Summary

Blending Experience and Consultation

Pros:

• "Axel took us through the process and explained everything in a charming and fun way."
• "The staff is incredibly knowledgeable and a pleasure through the entire process."
• "Noor who was the most attentive and patient host, walked me through the consultation, being thorough and informative throughout."
• "We were able to create our unique fragrances based on our own story/brief and most importantly, we both love our creation!"
• "Made us feel so welcome and made the whole experience really special."
• "Wonderful experience blending our own perfume."
• "We learned a lot!"
• "The Apprentice Workshop was the perfect introduction to perfume making."

Cons:

• "Really poor service on the perfume workshop. They have a two-week cancellation policy which is very strict."
• "After really enjoying the half day introductory lesson and creating a bespoke fragrance, I wanted to go back and replicate it, at the open lab session and found that one of the key ingredients they did not provide in the open lab session."
• "Really informative session which was spoilt by having far too many people attending the session for one person to adequately deal with."
• "The most unwelcoming and unfriendly place I have ever known in London. Rude staff and unapologetic for their bad manners."

Customer Service and Staff Knowledge

Pros:

• "The staff is incredibly knowledgeable and a pleasure through the entire process."
• "We were hosted by Noor who was the most attentive and patient host."
• "Em gave everyone individual attention to suggest how the mixture might be enhanced."
• "Roshni was so informative and explained the process brilliantly."
• "First and foremost, they are very sweet and competent people."
• "Noor was amazing, great conversation, great service, and crazy good perception."
• "Highly recommend if you want an olfactory experience outside the classic perfume world."
• "Absolutely loved this experience. Emanuelle is passionate about her profession and amazing at giving us enough information and guidance."

Cons:

• "The most unwelcoming and unfriendly place I have ever known in London. Rude staff and unapologetic for their bad manners."

Product Quality and Variety

Pros:

• "The perfumes at EPC are exquisite and it was so much fun to find my perfect match."
• "We both love the perfumes we created and will certainly be recommending this to others."
• "Their perfume line is also very good. The whole idea of the layers is very well thought out."
• "The perfume blends available to mix are already so unique and special."
• "Both are so delicious smelling and well balanced."
• "Also the 'Smells like a King' special edition with jasmine mix might be one of the best things I've smelled in my life."
• "My wife and I stumbled upon this shop while in London last spring and let me tell you, they helped me create my own personalized scent which has now become my signature fragrance."
• "Amazing perfumes! Noor was extremely helpful in helping me find a scent that I’d like!"

Cons:

• "Amaizing perfume gave this to my partner for Christmas, smells great and she can customize it however she wants, also incredibly strong so would only suggest a couple of sprays but lasts a really good time."
• "It would be great if you could refill the travel size bottles at the shop though; currently you can only refill large bottles which means travel bottles are wasted."