Address: 10 N Parade, Bath, BA2 4AL, United Kingdom
Phone: +441225330236
Rating: 4.8
based on 525 reviews.
Service
Pros:
"Service was quick and attentive."
"Lakmal was very kind, knowledgeable, attentive and helpful."
"Customer service was great."
"The staff couldn't have been more attentive."
"The staff were very attentive and welcoming."
"Service was friendly and attentive."
"The service was perfect, all of the staff was warm and inviting."
Cons:
"Also, the waiting time between each dish was at least 40 mins even just one tiramisu took the same time to be served."
"Service was great if a little aloof/distracted, but the team were friendly and accommodating when coming in with my baby."
"The food was delicious although slow, wouldn’t recommend it if you need to be somewhere."
"Was upset by the person who served our table as his attitude was average and bread basket was not served when all other tables are getting it."
"Service was very friendly but we got our starters before our drinks."
"Don't know waiter's name, a stocky fellow, service didn't stand out, didn't engage customers."
"Service was okay but not brilliant, and not what I'd expect from a restaurant of this standard."
Ambiance
Pros:
"The ambiance is charming."
"This is a true dining experience, set in an intimate atmosphere amidst soft lighting and the soft textured stone walls of a converted cellar."
"The atmosphere was serene and relaxed a little formal, but you won’t notice you are underground."
"The atmosphere was intimate, ideal to hold a conversation without shouting."
"It's like an underground cave and the atmosphere is unique."
"The atmosphere is super nice."
"A fantastic relaxed atmosphere, with nice food and friendly staff providing excellent service."
Cons:
"Unfortunately, it affects the acoustics horrendously. Very loud with just a couple of dozen people in there."
"Not sure why it is so highly rated. Most traditional Italians feel a bit better. Food was adequate but was expecting great, atmosphere was muted with old chairs and wobbly table."
"The restaurant had glaring lighting and there was no music?? So it was just really awkward…"
"Basement level, steep stairs and a staff that wouldn’t allow for walk ins."
"The place is crowded and busy."
"I would advise booking as it was busy but this didn’t detract from the atmosphere."
"The atmosphere is lovely and sophisticated, but relaxed enough to dine with two toddlers without feeling like we were a disturbance."
Food Quality
Pros:
"Calamari appetizer, all pasta, and chicken and sausage entrees were delicious."
"The food was out of this world."
"The food itself was incredible, very flavoursome and tasted fresh."
"The food is rich in flavour and expertly made."
"Food was delicious and not overpriced. Around £15 for a main course."
"The food was amazing, the prawn bruschetta was full of flavour and made you want more after each bite."
"The food is absolutely delicious and authentic, highly recommended."
Cons:
"The pasta is pretty decent, but the prawn bruschetta and calamari was the worst ever."
"Although the taste was good but it was way over fried. The squid was so tough and wayyy too chewy."
"I’m not sure why this restaurant is specifically popular as the food was very average, quite heavy and strong."
"Food was good but not super amazing."
"Imo, risotto wasn’t up to my expectation."
"The fettuccine was way too thick and chewy. The lamb ragu was not tender and flavorless."
"The lamb was very slightly overcooked and we didn’t care much for the fettucce al ragù."
Value
Pros:
"Such high quality does mean you will be paying a high price, but then you certainly get what you pay for."
"Good portions and pretty affordable price for a special night in Bath!"
"The price is acceptable and the service is also friendly."
"No service charge was automatically added to the bill like almost all other places do now, and no option of gratuity tip was forced on you while paying either."
"The price was also very good, 2 started, 2 mains, 1 bottle of red and glass of white was only £100, and your getting top, top quality of food."
"The prices and portions.....Extremely good value for the excellent quality of food provided."
"Very generous even on the expensive ingredients. Reasonably priced even for an upscale restaurant."
Cons:
"It’s a bit pricey but you get what you paid."
"Food was quite basic considering you pay £28 for a lamb main, cooked okay but no real wow flavours."
"But it has the air of a place that wants to turn over tables quickly to get the next diners in."
"Bit odd when handed the Card Reader for the Bill - it was set at 'TIPS' screen where customer doesn't choose amount, starts at '10% / 20%' buttons..."
"Be warned..you need to Book in advance."
"Food was meh."
"A little more expensive but worth every single pence."