Ravi Shankar Bhelpoori House Reviews Summary

Food Quality

Pros:

• "The mini masala dosas are especially good as are the varied pakoras, aloo tikki etc."
• "As an Indian I can say for certain this place does traditional Indian food very well."
• "Delicious authentic vegetarian/vegan Indian food."
• "Delicious, vegetarian and affordable."
• "Best Indian food on Drummond. Took me right back to Singapore & India with every bite."
• "The food is super good and you can choose with sauces how spicy you would like it."
• "Great paper dosas here, thin crispy fresh made & accompanied with sambhar, chutney, savory soup & potato masala."

Cons:

• "Being an Indian myself I felt that the true spice, flavour and authenticity of the food was lost."
• "The thali could be described as ‘frozen veg curried three ways’. Food was lukewarm."
• "Most curries a bit too chilli spicy for me."
• "The food was not even warm so potential for bacteria growing."
• "Worst food on Drummond street! Food was cold in the middle."
• "The quality of the food is below the average because the paneer gravy is too watery."
• "Food was shocking tasteless. Absolutely bland as hell."

Service

Pros:

• "Down-to-earth relaxed atmosphere."
• "Also good to see that they have dialled back the music volume to a more comfortable and ambient level."
• "Special thanks to Humayum for excellent table service and really nice manners."
• "Extremely welcome and friendly atmosphere with good service."
• "We were served by a very accommodating gentleman who got our respective dishes catered to our specific tastes, which was a nice touch."
• "Amazing authentic food and lovely service."
• "The service was friendly and fast."

Cons:

• "Service was pretty bad."
• "Than all the waiters are mannerless, rude, stubborn, and grumpy."
• "Staff really rude there, kept interrupting during conversation, kept staring and standing just opposite to us."
• "The waiters were extremely rude."
• "We were asked to pay the bill the moment we placed our forks down without even being asked if we wanted anything else."
• "Service is brusque."
• "They clearly want you out of there as soon as possible, even when it's not busy."

Price

Pros:

• "Inexpensive prices."
• "It was not expensive."
• "BUFFET UNDER £7 A REAL BARGAIN."
• "Excellent value buffet, with a variety of colourful, fresh salads as well as the usual veggie dishes, breads and rice, followed by fresh fruit salad and Indian sweets."
• "It's good value for money too, you can easily get a meal and a drink for £20."
• "The prices here are simply unmatched, especially considering the exceptional quality of the food."
• "Terrific value at £17 too."

Cons:

• "It was more expensive than I remember."
• "Admittedly prices are higher than my last visit."
• "Got the bill to our surprise considering had to keep chasing to see how long order was going to be and glassware was dirty i was shocked to see the bill come up to nearly £28 with service charges outrageous to say the least!!!"
• "Now £12.95 per person which is around double from before."
• "This was awafull I have been using this place for 30 years but I was RIPPED OF AS THE BILL was persented in a very confussing way --- I was over chaged by a massive amount."
• "We had our bill overcharged for more than 17%, that's unacceptable!"
• "Pricey and cold tired Indian food."

Ambience

Pros:

• "The outside of the restaurant is beautiful."
• "The restaurant was virtually full, with guests from different cultures, so that was good to see as it showed the diversity."
• "The atmosphere was great, the staff were kind and the service was very quick."
• "Nice unhurried atmosphere."
• "Fantastic friendly service and down-to-earth relaxed atmosphere."
• "Low key, unfussy with a diverse veg menu."
• "Nicely busy on Friday night but not rammed at 7 so we got a seat."

Cons:

• "The atmosphere was dead."
• "Strong discrimination feeling."
• "No music and plain interiors mean it lacks ambience."
• "Staff seem like they don’t want to be there, and it gives for a downer kind of vibe."
• "The only negative aspect was that we felt a bit rushed at the end."
• "Gosh this is congested!"
• "The restaurant was small and cramped."

Cleanliness

Pros:

• "The food felt very clean - not too much oil or ghee in any of the dishes that we ordered."

Cons:

• "It is worth checking the food hygiene rating for this place on the food standards agency website, which is advertised as “0” at the last inspection in April 2019."
• "Poor ambience and lukewarm service."
• "Cutlery/plates were not clean."
• "I found it filthy. I scooped hair from the sauce."
• "This place recently got shut down for 2-3 weeks because of poor hygiene."
• "Cleanliness is an issue."
• "Food did not taste authentic, was poorly presented and did not appear hygienic."