Address: 46 Burnt Ml, Essex, CM20 2HS, United Kingdom
Phone: +441928583469
Rating: 5.0
based on 249 reviews.
Customer Service
Pros:
"Another example of outstanding customer service."
"The help and service we received were excellent."
"Tim in the customer service team was extremely helpful and their after sales service was great."
"Their after sales service is just excellent. Thank you."
"The delivery guy was helpful and polite."
"Customer service was fantastic and very helpful."
"Customer service is excellent and dealt with a query I had very well."
Cons:
"Took a little bit longer than suggested but my husband and I are new to this, probably needed a bit more strength to attach bed to frame and pistons but we succeeded."
Product Quality
Pros:
"Everything is well made and built to last."
"The customising of the beds to include strong and practical headrests have also made a huge difference."
"It’s easy to use, up and down is straightforward and simple - and it’s comfortable."
"The actual frame and base is superior to some stand alone beds."
"I find the quality excellent for the price."
"The bed is very sturdy and comfortable and very easy and quick to pull down and put back when needed."
"The most impressive thing about them have been the excellent quality, they are strong and built to last."
Cons:
"Only thing I would say was a problem as pillows can fall off the end."
Space Efficiency
Pros:
"It is a perfect solution to having a guest bed without the bed taking up valuable floor space in a small bedroom."
"Makes such a difference to the room, giving loads more space when we don’t have guests."
"When folded provides us will extra valuable space."
"Great space saving product."
"When up against the wall, the footprint is minimal."
"It's quick and easy to set up the spare bed (about 10 seconds from 'stored' to 'ready to sleep on')."
"If you need more space at a good price this is the way to go!"
Cons:
"My only flag would be that you need someone who knows what they're doing when fitting the bed/ cabinet."