La Luna Reviews Summary

Food Quality

Pros:

• "All food was excellent and my starter or bbq pork belly and black pudding melted in the moth with flavour that will have me coming back."
• "The food and wine were outstanding and well presented."
• "Delicious expertly prepared food, reassuringly not a part of a chain."
• "Fresh, delicious breads and an extremely well-cooked steak as well as an excellent and well-rounded house red."
• "The food was cooked and presented beautifully."
• "Really amazing food here, the lamb rump with dauphinoise potatoes was one of the tastiest lamb dishes I've ever had."
• "The belly pork and black pudding starter is easily one of the most delicious things I've ever eaten."

Cons:

• "The crispy beef starter was oily chewy and bland."
• "The food was as good as usual, sirloin steak was very chewy and portions were very small."
• "Very poor meal tasteless, I was very disappointed by the service and the meal."
• "The Lamb main course was also very bland and flavourless."
• "Food was very very poor standard & very small portions."
• "Starter was burnt around edges, mushrooms way over cooked."
• "The mains arrived swimming in what looked like brown dish water that was the peppercorn sauce."

Service

Pros:

• "The staff did a great job so all very pleasant."
• "Been to La Luna several occasions for tapas and cocktails and more recently Sunday lunch, amazing service, friendly staff."
• "The staff were very warm and friendly especially Rhys who went above and beyond."
• "Lovely service too, I would actually go as far to say it was faultless."
• "Top class service and quality of food and service was amazing."
• "The staff here were so obliging, nothing was too much trouble for them, the service was excellent."
• "The service was excellent, the staff were friendly and attentive."

Cons:

• "The staff were very unattentive."
• "Once confronted on issues received attitude from the girl on the till and resolved nothing."
• "Just the service is awful. Ages between courses and nearly died of thirst at one point."
• "Service was awful."
• "Absolutely no service from staff despite being a larger party."
• "Shows a lack of staff training."
• "Service was very abrupt it felt like.....eat up and move on!"

Atmosphere

Pros:

• "The restaurant is lovely, not too large and a comfortable atmosphere."
• "Lovely atmosphere inside and out."
• "It was the right balance of atmosphere and busy so we're able to carry out conversations without being overheard nor shouting to be heard."
• "The atmosphere and the staff were very friendly and welcoming."
• "Fantastic atmosphere and a lovely lounge bar area upstairs."
• "If you're looking for fantastic food and cocktails in a beautiful and unique setting, this is the place!"
• "Fabulous food, and ambience."

Cons:

• "Over all a terrible atmosphere and experience."
• "There was no atmosphere."
• "The restaurant was cold and we had to wait 30 minutes to give our order."
• "Food took way too long in between meals."
• "It’s very very hot inside with no ventilation."
• "Also it was very loud when we and my partner dined as young kids were screaming and with the low ceilings the sound echos."
• "La Luna - more like la lunacy."

Value

Pros:

• "Priced are quite reasonable."
• "We went in and had the set lunch menu which was exceptionally good value but tasted amazing."
• "Great venue, Superb food, excellent value with 3 courses for £21 and on a Saturday which is unusual."
• "Excellent food, very well presented and really high standard all for a very reasonable price."
• "Good food with great value lunchtime menu."
• "The lunch Set menu is excellent value for money offering a wide variety of dishes to suit all tastes."
• "Excellent Italian themed restaurant with a good inexpensive menu offering a decent selection of food and drink."

Cons:

• "Very overpriced."
• "They must have been low on veg as the tiny strips of parsnip and carrot hidden under the lamb were pathetic."
• "Food was delicious but portions very small for the price."
• "Portion sizes were small certainly not worth the money."
• "Extremely poor organisation from them and the food portions were pathetic and everything was really over priced."
• "Prices aren’t worth food portions and service with a smile was non existent."
• "For all this we were charged £270."

Facilities

Pros:

• "Lovely chill out area out the back."

Cons:

• "Didn't like the toilets small and pokey slightly smelly and sticking doors I felt uncomfortable using it in case I couldn't get out."
• "Parking is a nightmare. Try to leave early in order to find a parking space nearby and then allow yourself time to walk there."
• "The chairs around our table were stained and not very nice."
• "I have given 4 stars because it was quite cold in the seating area where we had food and the toilets upstairs also need updating."