Coopers Mill Reviews Summary

Food Quality

Pros:

• "Great food at a competitive price."
• "The food was very nice and the beer went down to well."
• "Good choice of food available and good size portions."
• "The food was delicious and again we can not rate this place high enough for the efforts and friendly staff."
• "The food was good too."
• "Really tasty. Dog friendly 👍"
• "The turkey was by far the best turkey I’ve ever had."

Cons:

• "The scampi was a lot oilier than they should have been and the peas were quite unedible."
• "The portions extremely small, they didn't even taste very nice and the sprinkling of cheese, might as well not bothered."
• "Chicken wings raw, so dare not eat."
• "Salmon and prawns Luke warm, chips soggy."
• "Chips were full of grease."
• "Roast dinner was really nothing special, with generous meat and potato portion, but barely no veg."
• "Food absolutely dreadful, bought 2 meals for £10.50 and had to take the pie back because it was stone cold."

Service

Pros:

• "So accommodating and friendly."
• "Very friendly staff, Darrell was exceptionally polite and accommodating."
• "Staff were very friendly and explained why there was no beef pie i wanted because they using all stock up and due for refurbish which was fair enough."
• "Bar staff, when you could find them, were friendly and helpful."
• "Staff were really helpful in finding us a great table near the window."
• "The bar staff were very attentive even when the place was getting busy."
• "The lady who brought my food over was very kind and checked back with me to make sure everything was okay."

Cons:

• "The man from behind the bar, who should not be working behind the bar as he had no customer service."
• "The food took an age to arrive, was dry and unappetising, it then took almost an hour for desserts to arrive."
• "Staff need training in customer service!"
• "Incredibly slow service and lack of knowledge of available menu food from the kitchen situated 4ft behind them."
• "They were really slow serving at the bar."
• "Waited a really long time to even order a drink and be seated."
• "Staff were terrible, rude and obnoxious."

Cleanliness & Atmosphere

Pros:

• "Area was kept very clean."
• "The pub itself is well decorated and contemporary with the garden being very pleasant."
• "Well managed as we come out of lockdown."
• "Its nice to see this pub with some life back into it."
• "The pub was a lot cleaner, better atmosphere."
• "Everything was very clean in the restaurant and even in the toilets."
• "Nice looking place and clearly just been refitted out."

Cons:

• "Very much in need of some tlc in many places - at least a cosmetic paint job on the doors."
• "Awful toilets - very outdated and lets the place down."
• "Beer was full of sediment at bottom, food was poor, tables and floor were dirty."
• "Given the state of the toilet's doesn't give me much hope for the condition of the kitchen and more so, the quality and safety of what's coming out of there."
• "Receiving TWO LONG HAIRS wrapped round a roast potato was disgusting."
• "Cleanliness could be taken up a notch or two also - unwiped serrvices, glasses, left on tables, litter in the loo and grounds."
• "Want previous customers glasses/bottles/dirty tissues on your dirty table? Go here."

Accessibility & Facilities

Pros:

• "Inside it very accessible for disabled."
• "Good ramp entry and staff opened and held the door open when they saw me approaching."
• "The place is buzzing on a Friday and Saturday night."
• "It's easy to find in town easy to get to. Loads of parking."
• "Excellent parking."
• "Lovely Atmosphere and not rushed to order or leave."
• "They have a great outdoor area where you can sit and enjoy a drink in the sun and they are dog friendly!"

Cons:

• "Steps have to be negotiated so difficult for wheelchairs."
• "Limited selection of tables available if you needed to eat whist in your chair."
• "Seating on the flat is mainly benches which are difficult for the less mobile to negotiate."
• "NO BEER ON TAP, only bottles. NO MILK only black coffee."
• "No draft cider available on the day we eat here."
• "Blind bar staff who wait for you to grab THEIR attention to order."
• "Booked a table, no table booked, asked if we called the right place!"