Franco Manca Chiswick Reviews Summary

Category: Pizza restaurant London

Address: 144 Chiswick High Rd., Chiswick, London, W4 1PU, United Kingdom

Phone: +442087474822

Rating: 4.3
based on 256 reviews.

Food Quality

Pros:

  • "One of the best pizzas I have had till date."
  • "The vegetarian special was great and much better than the standard menu."
  • "These guys make great, authentic sourdough pizzas in their custom made woodfired oven."
  • "The sourdough pizza is chewy, light, and slightly acidic...perfect base to go with quality ingredients."
  • "The best sourdough pizza I have ever tried!"
  • "Simple menu, reasonable price, you get your pizza fast."
  • "The ingredients are clearly carefully selected."

Cons:

  • "The bottom of the pizza I received was extremely burned, so much so it left black ash all over the plate."
  • "Overall the pizza was really thin soggy - basically the consistency of wet newspaper."
  • "The sourdough crust lacked any flavour whatsoever and had the taste and texture of wet cardboard in places."
  • "Staff are certainly nice enough and the pizza base was fine, even quite good, but the pizza toppings are terrible."
  • "Scant toppings with a doughy and gooey mess in the middle, not at all bursting with flavour."
  • "Pizza was overcooked, hard, really stiff and minimal toppings."
  • "The dough is like edible chewing gum and cheese just dumped on the top of the dough."

Service

Pros:

  • "Fantastic service, Tony is the best."
  • "The staff are exceptionally professional and always look after us so well."
  • "Service was top notch (Bella stood out) and the food great as always."
  • "Service is quick and fast with a smile."
  • "Service is friendly and with a smile, very professional."
  • "Christian is so welcoming, and he's put together such a friendly team."
  • "Special shout out to our waiter, from the mountains of south east Italy, he was dilligent, friendly, polite and eloquent."

Cons:

  • "Service is terrible and the food just average."
  • "Terrible service. Sat there waiting for almost an hour for our pizza."
  • "Terrible experience. We were left standing at the front for over 5 minutes on arrival, finally we were seated then it took another 20 minutes for us to order and even get water."
  • "The waiters were constantly just chatting about their own lives and it seemed like that was their priority."
  • "When I pointed it out to the waitress she couldn't care less, therefore I had to speak to the manager, who at first argued about it and then agreed their mistake."
  • "The waitress was rude and told me to speak to her manager."
  • "Service appalling. Can’t comment on food as didn’t even get as far as ordering."

Ambiance

Pros:

  • "The eat-in atmosphere is cafeteria-style with long wooden tables and benches, but handled well."
  • "Amazing, cozy pizzeria in Chiswick."
  • "What a gem of a place. Franco Manca is a lovely little eatery with delicious food, really friendly staff and tasty homemade lemonade."
  • "The ambiance is very comfortable and welcoming."
  • "A great place to chill out and enjoy a little piece of Italy on Chiswick High Road."
  • "Had the vibe of a traditional pizzeria."
  • "Nice atmosphere with Italian music as background."

Cons:

  • "Franco Manca has expanded into crammed restaurants and the experiences in Earls Court and South Ken have actually been unpleasant."
  • "The overall restaurant is extremely loud so having a conversation with the other guests in your party is really tough."
  • "The noise is horrendous: cutleries are falling and glasses crushing from waiters and waitresses rushing."
  • "So unbearably loud we had to move."
  • "The crowd is quite young and unfortunately a little noisy."
  • "Place is extremely noisy special waiters and waitresses has no consideration as they bang the plates, throw the cutlery over each other when they are cleaning."
  • "There were kids running around the restaurant screaming and no one asking them to stop."

Value

Pros:

  • "No nonsense, value for money."
  • "All the food is reasonably priced about 6 pounds for a big pizza!"
  • "Prices are competitive, portions are justified and I never have to wait too long."
  • "Around £10 for a very decent pizza & a beer in London 2018 seems almost indecent."
  • "With prices hovering around £6, your wallet and your belly can stay equally full!"
  • "Most pizzas are under £7 and they are big too!"
  • "Great (literally!) pizza at prices low enough to make all other pizza chains blush with embarrassment."

Cons:

  • "Good pizza, watch out for the special offer Christmas deal which costs more than the items actually eaten.... shame put a bit of a downer afterwards realising this."
  • "The prices are a little bit high but I think it’s worth it."
  • "Pizza was slightly burnt and it looks like they decided to keep the prices low but save on ingredients."
  • "Overall: quality down and prices up, but increasing prices at least we know it is a common problem."
  • "Good pizza but bizarre customer service. Card machine wasn’t working and we were made to look and feel like it was our fault for not carrying cash."
  • "The price of £52 for 3 starters 3 pizzas and drinks was excellent."
  • "The service was incredibly fast (too fast, not sure about the freshness of the dough)."

Thanks! Your review is awaiting moderation.