Zizzi - Dorchester Reviews Summary

Service

Pros:

• "Always have a fantastic meal at zizzi and today was no exception. Friendly and fantastic service."
• "The staff were friendly and were brilliant in acknowledging my 2 older girls (6 and 9) when they asked a question."
• "Service was great quick and efficient."
• "Considering how busy it was they were always polite and helpful."
• "The gentleman who served us tonight was lovely."
• "Ella L was a lovely server very attentive and checked back on how our food was and if we needed more water."
• "Staff were patient, helpful and kind."

Cons:

• "We didn't get the complimentary pasta crisps the other tables got, we felt very uncomfortable with our rude waiter."
• "In terms of service, it wasn't particularly busy yet our service was quite slow."
• "Very stressed young waiter."
• "On two occasions we were brought garlic bread which I stated had not been ordered."
• "Very poor service; unhappy waitresses not bother even to check on us during meal."
• "The waiter didn’t even bother to seat us, he just gave us a menu and pointed to a table."
• "Food is ok, service is terrible I had to ask for cutlery and napkins."

Food Quality

Pros:

• "Decent food and good service."
• "Great service and great food. Set in a modernised renovation of an old brewery."
• "Some good options for vegans. I opted for the vegan margherita which was very good, and the zillionaire’s slice for dessert, also delicious."
• "Food is lovely, service is fantastic."
• "Food very good service verygood."
• "The food was excellent. Everything tasted really fresh and was cooked just as it should be."
• "Food absolutely delicious and very generous portions. Extremely friendly staff."

Cons:

• "The pasta I had left a lot to be desired."
• "The chicken was very greasy, the carrots had no taste and the spinach was anything but fresh."
• "The meals were very small portions, over priced and overrated."
• "The 'special' pasta was definitely microwaved as it was completely Rock hard and all stuck in clumps, also had mould in places."
• "The pizza was also so underdone and tiny compared to what we normally have."
• "Arancini balls were a mass of stodgey rice, no mozzarella oozing out."
• "The pizza was so thin and overcooked it was more like a poppadom."

Atmosphere & Decor

Pros:

• "The atmosphere is lovely and the staff too."
• "Lovely looking restaurant."
• "The restaurant has nice decor and a pleasant atmosphere."
• "There was a nice atmosphere in a lovely place."
• "The ambiance inside was calming and relaxed."
• "Really lovely place to sit outside and eat."
• "A great Italian with good food and service and a very pleasant environment."

Cons:

• "The ambiance could improve, later in the evening."
• "We were seated in a very traffic heavy area which meant we were a little on edge throughout the whole meal."
• "The ambiance was very noisy and stressful."
• "We were seated in a corner in dingy light."
• "When we were seated, the table wasn't very cozy as it was in the middle of the room and near a big group."
• "If it's a quiet meal you want, this isn't the place."
• "We, walked passed zizzi on the way back to our hotel and it was still empty so they missed out on 2 meals a about £100."

Value

Pros:

• "Would definitely go again."
• "Delicious and inexpensive."
• "Then we had three courses each with a glass of red wine which seemed good value."
• "With discount code the prize was good."
• "2 mains, 2 drinks and a shared desert, under 50 including tip.... not bad at all for the quality."
• "Using our tastecard it is amazing value for money!"
• "Very pleased to be able to use our tastecard for half the party which made it excellent value."

Cons:

• "The price was a little high, dinner for two and two drinks came to £70."
• "It almost felt like they were scrimping on ingredients and portion sizes to save money."
• "The only down side was the price of soft drinks. £2.95 for a bottle of coke a bit over the top."
• "Expensive for what is is."
• "Very expensive for small portions."
• "We spent over £200 (there were 8 of us), so it's not a small amount to spend on an evening out."
• "Should have gone to pizza express. Food was mediocre, could have got better pasta dishes from tesco."

Accessibility & Accommodation

Pros:

• "The staff were very accommodating when we asked if we could change tables, they moved us and made sure we were happy."
• "I found the restaurant to have good wheelchair access."
• "First of all we were put on a table behind a wall i am in a wheelchair so not a great start then I said something to the waitress and we were moved."
• "Really friendly staff and have a very good selection of gluten free options."
• "Lovely balcony area for the warmer days and evenings."
• "Genderless toilets in separate booths (more places need to do this!), brilliant all round."
• "Nice toilets too!"

Cons:

• "First of all we were put on a table behind a wall i am in a wheelchair so not a great start."
• "They wouldn't allow 5 adults and 2 small children (under 5) to sit at the same table, nor would they have a 'dog on the premises' even on the terrace."
• "Having people constantly walking around you whilst eating isn't ideal."
• "We were asked to leave because they wanted our table for other customers."
• "Booked a table for 7pm on a Pacific evening days before to then arrive on the time on selected day gave my name and they seen I had booked to then be told join the waiting area to see if they could find us a table."
• "Waited for five minutes only to be told there was no seating inside."
• "Upon entering we were told that the only available tables were outside as the front of the restaurant (which was completely empty) was 'closed'."