Address: 23-25 Red Lion St, Norwich, NR1 3QF, United Kingdom
Phone: +441603633683
Rating: 4.3
based on 144 reviews.
Service
Pros:
"All the staff were very helpful."
"The staff were very helpful and polite, the food was great and service was top notch."
"Staff were attentive and responsive."
"The staff is very helpful."
"Service was quick, staff were friendly and the food was delicious."
"Friendly staff brilliant service even though they were very busy."
"Staff very friendly. Service A*."
Cons:
"The atmosphere was a bit more noisy, and the number of clients affected the way staff were cleaning the tables and leftovers."
"Kept getting our food taking to other tables even though in the app we clearly put our table numbers in."
"Unfortunately the waitress mixed someone's dinner up (despite insisting on reading out names!)."
"Slow service.. Ordered desert and paid for it.... Then told it was no longer available."
"Very rude service, we felt invisible and had to ask several times to get served."
"Unfortunately, my interaction was unpleasant. A female staff member responded to my query in a dismissive manner and asked me to leave the store."
"Recieved no apology or anything."
Food Quality
Pros:
"Lovely tender juicy preparations of chicken and generous sides, plated to heighten one's gastronomic experience."
"The food was great the staff were great."
"The rice had so much flavour, and the plain chicken was delicious much recommended."
"Food is excellent!!"
"The food was prepared perfectly and the sauces were flavoursome and had a great kick to it!"
"Food great and fresh."
"Food is really good and tasty."
Cons:
"The avocado salad was a decent size but the chicken breast that came with it must have been newly hatched as it was tiny."
"Chicken was really dry and lukewarm."
"The chicken taste like cardboard, very rough and tasteless."
"Nice food but 2 items were cold so had to be sent back."
"The pitta bread that my chicken was served in was drier than a bucket of sawdust."
"The food arrived cold and seemed less fresh than I have previously experienced."
"Chicken wings were very small."
Value for Money
Pros:
"With the three of us, the government's eat out to help out scheme made it super cheap!"
"Portion sizes were great and were coupled nicely with reasonable pricing."
"Good value and my meal was lovely."
"Very good quality food and a very good price too."
"Genuinely we had a very tasty meal, served at blistering speed, for a very reasonable price."
Cons:
"Not worth the price. The food is average as compared to any other local restaurants."
"£11 for a small meal, very pricey I thought for what I got."
"Expensive and unremarkable food."
"On the marginally pricier side but worth every cent."
"Bottomless drink at £3.40 so that's expensive too unless you are absolutely gasping."
"I ordered a big plate of chicken wings which costs £17 (for 2-3 persons they said) it was finally barely enough for 1 person."
Ordering Process
Pros:
"Had a good booking system that ensured everyone could have there fav lunch."
"The process of scanning a qr code to join the queue and get a table was really simple, and it was really easy to order online."
"Dead easy to order. Get your table. Remember the number go to the till order or use the app."
"Using the app to order our food was easy."
Cons:
"Ordering over the internet, frustrating, glitchy and downright off-putting."
"Good food as usual however the way the ordering process is during Covid times makes it a bit awkward if not got the app."
"The self ordering qr code / online was rubbish...takes absolutely ages the WiFi was poor."
"One of our meals on the app took the money and accepted the order waiting 20 30 mins while everyone else had eaten we asked where the food was to find out It refunded the money and cancelled the order."