O'Neill's Bournemouth Reviews Summary

Category: Pub Bournemouth

Address: 231 Old Christchurch Rd, Bournemouth, BH1 1JZ, United Kingdom

Phone: +441202312174

Rating: 4.3
based on 167 reviews.

Staff Service

Pros:

  • "We were served by liv, who always seemed happy and that she actually enjoyed her job!"
  • "Had a great night in there, bar staff friendly, music loud but not ear shattering, the live band was good and drink pretty reasonably priced for Bournemouth."
  • "Staff were very nice and accommodating."
  • "Particularly Amy was super friendly, helpfully described me the difference in between menu items with a smile and came to check on us which was appreciated."
  • "Hannah is been very attentive with our order in my opinion she deserves a promotion good hard work doesn't go miss."
  • "I was very impressed with the service provided by Courtney! She went above and beyond to help a friend of mine who I was with at the Pub and did not speak English well when he went to order some food and drinks at the bar."
  • "All I have to say about this place is Fi. Fi makes this place. She was the most incredible, amazing, kind and talented bar person I have ever had the pleasure of being served by."

Cons:

  • "The venue itself is nice, but the service is not."
  • "Staff were pleasant but we were still without food 45 mins after ordering, despite the people behind us who arrived after us getting theirs."
  • "No body behind the bar when we walked in. My partner went to the other bar only to find 2 of the staff standing in a doorway playing with there mobile phones"
  • "The bartender with the massive earrings came over and overly aggressively... wouldn't give us refunds for the rest of the drinks we had just ordered."
  • "A absolute joke 8 bar staff standing at the bar service took at least 25 minutes but unfortunately we paid on the app otherwise we would have walked out joke of a place stay clear"
  • "The servers were down so they refused to give the drink which was disappointing."
  • "Very poor service from the manager."

Food Quality

Pros:

  • "Food was good and the DJ was great."
  • "The food is spot on too."
  • "Went there Friday night for food while staying in a hotel nearby. Ordered everything through the app and service was good quite quick for the food to arrive too. The beer and the food were amazing too - really good portion sizes."
  • "The FOOD! Its awesome! There's also a wide selection of vegan food."
  • "Food is good for the price. Convenient location to access by car."
  • "Fab pub, staff were very friendly and welcoming. We popped in for an early dinner and it was absolutely delicious! The nachos are amazing!!"
  • "The food, as well deserves praise, the steak was cooked to perfection as asked."

Cons:

  • "The beef burger didn't even taste nice! Was wheaty and dry, don't bother ordering even if you eat meat."
  • "The food was piss poor tasted really bland and that it just been taken out of the freezer after lockdown."
  • "The food isn't amazing, it's typical pub average chain pub stuff. I guess most of it comes pre-packed as seems to the case everywhere now."
  • "Couple things were missing from my meal like the onion rings in the burger."
  • "The worst pint of carling I've ever tasted the barmaid chucked it on the bar spilling the beer."
  • "I was served a beef burger after being told it was the vegan burger I ordered."
  • "The lunch time menu was good value. I chose Irish sausages and colcannon. .It was not freshly cooked."

Atmosphere & Ambiance

Pros:

  • "Very central. I'd go again if I was in the area."
  • "Lovely atmosphere, I fitted in well not to expensive but with one batman serving on a Saturday night and doesn't serve in order of customers waiting however he did acknowledge this so in happy to say I would definitely go back!! :)"
  • "Lovely bar as well the vibes are IMMACULATE."
  • "Brilliant atmosphere. i dont usually go out but a great atmosphere and made me want to go back out."
  • "Saturday evening visit, great atmosphere, Guinness was magtipple! 🀣"
  • "ONEILLS last night of the Year was and will always be SPECTACULAR atmosphere and people were AMAZING especially Sandra who is a very lovely Lady Thankyou You both for a WONDERFUL EVENING β˜† WOW β˜† David"
  • "Brilliant atmosphere with a lot of space both inside and out."

Cons:

  • "Was a little bit disappointed at the place in as much as it wasn't 'Irish' enough. Nice pub, nice food and decent service too but the atmosphere was just the same as any other quietish English pub. Not what I'd hoped for to be honest."
  • "What a s hole… zero standards. Dirty glasses, dirty tables, smells accordingly too."
  • "It was OK only because my friends were there. It's too noisy to hold any conversation because of blasting karaoke, and the bar service is unbearably slow."
  • "It was OK only because my friends were there. It's too noisy to hold any conversation because of blasting karaoke."
  • "Music is sometimes extremely loud unfortunately."
  • "Great food and great live bands shame about the blaring chavy music for 16 year olds. The average age of the customers is 30+ . Music spoilt a nice meal"
  • "They are clean but there is that horrible smell of stale urine."

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