The Waterwitch Reviews Summary

Location & Atmosphere

Pros:

• "Lovely setting on the banks of the canal in Lancaster."
• "Fantastic canalside location. Perfect for sitting outside on a sunny day."
• "Lovely pub by the canal, great for coffee or lunch."
• "Ideal setting for a pub on the edge of Lancaster canal."
• "Always a very friendly and welcoming pub, with its location on Lancaster Canal it adds a unique atmosphere especially in the summer evenings."
• "Such a nice little 'gastro' pub. Perfectly located (you have to walk to it) on the canal and staff were super friendly."
• "Beautifully located gastropub beside the canal but just a few minutes from the heart of Lancaster."

Cons:

• "Bit unnerving being sat next to a window with someone sat on a bench the other side of the glass."
• "No parking is available on site - the nearest car park is a 5 minute walk."
• "One unfortunate thing which has nothing to do with the pub itself, is the view. The pub stands opposite buildings which are sad and not very interesting to look at."
• "Tried to stop for a drink but they could only offer us a table in the shade despite having numerous empty tables in the sun."
• "Advertised that it was serving food until 12 but when we got here at 8:50 said they were closing their kitchen in 10 minutes."
• "Food mediocre, the first 4 things I ordered they had run out of."
• "Apart from the obvious down and outs hanging around (further down the Canal on the opposite side to this pub) this could be the best pub location in Lancaster."

Food & Drink

Pros:

• "The food was piping hot and freshly made, a rare thing with pub food these days."
• "The food & drink served here is probably the best in Lancaster as it's fresh and delicious local produce."
• "Food served was fresh and tasty."
• "The burgers are quite tasty."
• "A great choice of craft ales lagers and cider, my choice Haymaker a very tasty golden ale."
• "The scampi was perfect."
• "Food was excellent and quite possibly the best chips I've ever had!"

Cons:

• "The beers were warm."
• "The food is hugely overpriced and very hit and miss, mostly miss."
• "Food lacks flavour/seasoning so moderate only."
• "Very bad service, cheap meat, complained to the manager."
• "Idyllic water front site but unfortunately the worst mushroom stroganoff of my life."
• "Two of the meals had to be sent back. And my gammon was overcooked."
• "But the taste of some food is somehow strange and weirder than i expected or my experience."

Service & Staff

Pros:

• "Staff asked what the problem was and without hesitation refunded the dessert cost."
• "Staff was really nice."
• "The service was very good. Staff Lovely and friendly."
• "Staff were exceptional."
• "The staff were so welcoming and friendly and made us feel so welcome on arrival."
• "Staff very friendly."
• "The staff were excellent and people were very friendly."

Cons:

• "Absolutely crazy turning customers away after all that has happened lately."
• "However, disappointing that we were told that our tab had to be settled straight away as our inside table number was needed for another guest."
• "Unfortunately this place has gone quite dramatically downhill in the past few years."
• "Toilets awful."
• "Prompt service, but sadly let down by a particular male staff member today."
• "The food menu choices are ok, but when we went, everything was rather poorly prepared."
• "Speak loudly as the surly staff don't listen - you'll repeat your order at least 3 times before the penny drops."

Value & Pricing

Pros:

• "Food was great and pretty inexpensive."
• "On top of all that there's a 15% NHS discount."
• "It was Wednesday grill night so got an extra 25% off the grill menu, an absolute steal!"
• "The pub also has its own ice cream bar, which was incredibly good value."
• "Incredible meal fed 2 adults and 3 kids with drinks 2 courses for under £80."
• "Good selection of local craft beers and the seafood platter to share was a pleasant surprise, both quality and price."
• "Portions are generous and the prize is very reasonable."

Cons:

• "The food is hugely overpriced and very hit and miss, mostly miss."
• "And then charged £36.00 service charge."
• "Overpriced selection of very ordinary beers and ciders."
• "The Supergreen salad was small and pricey."
• "Very overpriced with the food quality being really nothing special and even disappointing."
• "Decidedly one of the more expensive choices Lancaster has to offer."
• "Food was reasonably priced, drinks on the other hand were very pricey."