Penycae Inn Ltd Reviews Summary

Atmosphere & Decor

Pros:

• "Stunning place."
• "Gorgeous restaurant and grounds to visit."
• "What a beautiful place, beautiful location... lovely relaxed atmosphere."
• "The decor inside is very warming and rustic."
• "The building is really characterful."
• "A lovely country feel pub with the surprise bonus of a lovely mini zoo."
• "Very nice and charming little place with a tiny zoo full of charm."

Cons:

• "Where we sat was near the bar, it was freezing there."
• "It is too much thrown together and does not set for an interesting setting."
• "Interior was not classic pub style, music choice was not to our taste."
• "Chairs very uncomfortable far to low for height of table."

Service

Pros:

• "The staff great you with a very positive smile."
• "Staff really attentive & friendly."
• "The staff couldn't have been more helpful."
• "The staff were super friendly and could not do enough."
• "Always a warm welcome and staff are attentive without pestering and hovering over you."
• "From the very start the staff were very friendly and extremely courteous."
• "The staff were excellent."

Cons:

• "The service was horrendous."
• "Not impressed at all."
• "Service was quite slow when we went for a group meal a few weeks back."
• "Ended up leaving without having a drink or food after being totally ignored for approx 15mins!"
• "Stood at the bar for approx 15mins without any acknowledgment from any of the staff."
• "Incredibly slow inattentive service, had to ask a waitress to order our drinks."
• "The service we receive or actually did not receive was appalling."

Food Quality

Pros:

• "Food great, staff lovely and even the locals saved some food for the dogs and came to say hi to my big Bulldogs."
• "Generous food portions that tasted great."
• "Food was amazing the rib eye was melting in our mouth and cook perfectly!"
• "Food was great, fast and flavoursome."
• "The food was beautiful, I had the rump steak and my wife had the Cajun chicken and both were stunning."
• "The food is good, with dishes priced £15 - 20 and of high quality."
• "The food was just fantastic. The quality and quantity were spot on and we throughly enjoyed every mouth full."

Cons:

• "I wouldn't rush back, a long way out, for in my opinion overpriced food."
• "Overpriced food. Specials like oven cod for £26 pounds, high prices average quality, big portions. Not worth the money."
• "The food came, it was ok, but if you pay £26 for a steak it should be outstanding."
• "We were very disappointed with the food."
• "Sadly my starter was cold and should have been hot."
• "The food that we ordered arrived quite quickly but for our taste the food lacked flavour & refinement."
• "The food was overpriced an undersized."

Unique Features

Pros:

• "They have a mini zoo outside, behind the inn and a park to the side so brilliant if you are taking kids."
• "It's also got wonderful art work in the restaurant/pub, in the better weather you can go outside to back garden area and visit the rescued animals a great feature if you have children with you."
• "The mini zoo was such a delight, the animals are adorable and it really makes the experience even better."
• "An eclectic collection of art and classic motorbikes provides a quirky character."
• "This place also has its own Zoo!!!! It had meerkats and wallabies and lots of different types of birds."
• "A fun and friendly pub, with quirky artwork on walls and critters in the garden!"
• "They have a passion for rescued animals and their mini zoo is a cherry on the cake, my boy loved it."

Cons:

• "Only one suggestion is to have a little fence running across the wall from where the parrots are & along where cars are parked just in case of little accidents."
• "Please note, if you have multiple dogs they may say you can come over the phone but you may get refused when entering..."
• "Motorbikes parked inside restaurant for some reason."

Value for Money

Pros:

• "It seemed pricey at £15 a plate. No one talked while eating. It was delicious, completely worth the price."
• "The food isn't cheap but that's because it's so good."
• "The quality of the food is to die for and very reasonably priced."
• "Not particularly cheap but worth the little extra."

Cons:

• "The only downside is that it's a bit steep on the prices if you're someone who's on a budget and every penny counts then this might not be the place to eat out as it's slightly up market."
• "Over priced would be an understatement."
• "The food was overpriced an undersized."
• "It wasn't the cheapest meal and I found the menu limited."