"The majority of our food seemed cooked from frozen."
"The mussels gave me food poisoning."
Service
Pros:
"The service is fantastic, all staff are lovely and friendly."
"The staff were very welcoming and friendly."
"Every member of staff we spoke to was delightful, friendly and helpful."
"Staff were really warm, friendly and attentive."
"The staff were very polite and attentive."
"Very welcoming and informative staff both in the bar and restaurant and the food and service were first class all 4 of us were impressed and would definitely call again when in the area."
"All the staff were polite, smart & very professional."
Cons:
"The service in general was slow and when questioned about an item on the menu, the response we got was 'I’m new so I don’t really know', there was no offer to go ask someone who would know."
"It's a shame because the service let down the really good food."
"Our server was rude and not at all attentive, our drinks took forever to arrive after eventually being seated (it wasn’t even busy)."
"Service both for breakfast and evening meals was erratic, late, and punctuated by constant apologies."
"Service was very slow. We were not advised they were short staffed."
"However no one came to take the order or to check if the food was ok, or even to see if we wanted deserts."
"The staff didn't really know what was going on."
Accommodation
Pros:
"We stayed in a lodge separate from main building which was very quiet, spacious and very clean."
"Rooms are looked after spacious and good views."
"Our room was spacious, clean and very comfortable with a small outside seating area on a deck reached through patio doors."
"The room was surprisingly nice for an Inn, with a huge bathroom and a comfy double bed."
"The room we stayed in was a garden room which is a short walk through the garden which would be a lovely place to sit in the summer."
"Our room was superior with attention to detail in its cleanliness worth another star just for that."
"The room was big and comfortable with everything you could need."
Cons:
"Room was very small - was disappointed as at £203 for 1 night was expecting more."
"Our room was cramped with insufficient lighting above the desk and bathroom mirror, TV reception was very poor, and the sink was blocked."
"Our accommodation was expensive for what we had."
"The standard rooms in the Inn may be a little on the small side if you're tall and you're not staying on your own."
"Everything I read about this place was positive. What a big disappointment we were given a noisy room the bathroom was had no mirror was in a dark alcove with no light."
"The childrens burger was so full of gristle."
"We got fined £100 for parking because we forgot to take a ticket."
Value
Pros:
"Great Value, Excellent Service, Comfy Room."
"All the normal favourites are available along with an extensive drinks menu ensuring you will have a very enjoyable meal."
"Great tasty food at good prices and a wonderful selection of beers and wines."
"This proved to be a great value hotel, with high standards in all areas."
Cons:
"The second problem was the ridiculous bar and restaurant prices."
"Desserts are becoming more and more expensive."
"I don’t feel the meal regardless of the fact it was clap cold was worth £19.95."
"Extremely overpriced for the food you receive."
"The overall cost for our meal was outrageous, especially considering the service we were provided with and the quality of food we received!"
"The price for a small bowl of chips with a dusting of cheese and a pint of Guinness was astronomical @£11!"
"As lovely as it was the pricing was way to much."