Saravanaa Bhavan Southall Reviews Summary

Food Quality

Pros:

• "Really delicious food. Comes piping hot, so everything is freshly made."
• "The food we ate was lip smacking and will definitely make it again."
• "The food was tasty and the service was very professional with friendly and courteous staff."
• "All the food items we ordered were amazingly tasty."
• "The food was incredibly tasty, offering a wide range of flavors and spices that truly transport your taste buds to the heart of South India."
• "The food in this branch is delicious."
• "Both dishes were flavorful and satisfying, and the portions were generous."

Cons:

• "The Manchurian not at all succulent or as expected."
• "Gobhi Manchurian and Chilli Paneer were nowhere close to what they're supposed to be and seemed like fried in the same onion masala."
• "Food was nice but dosa’s chutney was gone that gave a terrible flavour but dosa was good."
• "Paper Masala dosas were burnt, were very dry and were difficult to finish."
• "Sambar was watery and diluted down to a bland solution!"
• "Gobi 65 had no flavour or spices completely bland like eating cauliflower dipped in oil."
• "The sabjis had barely any spice to them, all cooked in the same bland base like the vegetables were just thrown into a runny mixture with no effort at all!"

Service

Pros:

• "This place was great, an awesome addition to our trip to Southall. Really good food and the service is quick and friendly."
• "Maria served us today, she is always helpful and pleasant without fail."
• "Staff are very attentive and food comes quick within ordering."
• "Service is quick and efficient, told us in advance one meal would take 20 mins which was fine."
• "Service was very good. Food was tasty. Served hot on time."
• "The staff here are lovely, making it a very pleasant visit."
• "The service was quick and courteous, and the food arrived hot and fresh."

Cons:

• "customer service is extremely poor."
• "Manager of the place seriously don’t understand the timings of when the food needs to be served."
• "We waited more than 35min for our order which was starters and main course. The service was slow and we were sitting with our plates from the starters till I asked them to take them away."
• "It seems like the staff is so unprofessional and unconcerned."
• "i went to southall branch mostly staff are very nice but this time I had very bad experience the person named Naz was very rude."
• "Service was quite slow. Waited 30 minutes for 4 masala dosas."
• "Service was very slow and poor."

Ambiance and Cleanliness

Pros:

• "Feels almost like being in India."
• "It’s was a Sunday morning a few weeks ago and we went to this beautiful restaurant for breakfast and indeed it was a great experience."
• "The ambience is okay and its hygiene I would rate 8/10."
• "Ambiance is good 👍."
• "Atmosphere is basic, clean uncluttered tables and benches."
• "Restaurant is clean and has toilet facilities for customers as well as wheelchair accessible entrance."
• "The place is located at a very prominent location, close to Southall station."

Cons:

• "Very busy place, so if you are looking for a peaceful dining experience, this is not the place."
• "Secondly the toilet are not properly cleaned."
• "Atmosphere was bit congested and noisy, few people don't like it."
• "The only thing is that the interior is dated and the staff could have been more friendly and approachable."
• "But not great for ambience or cleanliness."
• "However that said we find the toilet facilities very very dirty and looks like they have been not cleaned for a long time."
• "We found the hygiene level to be poor, plates and glasses were not clean and had actual food bits on them."

Value

Pros:

• "Reasonable prices for London."
• "Very affordable place."
• "Most importantly prices are very reasonable. Almost every menu comes under £10."
• "The price is very reasonable too."
• "trust me it was worth the money."
• "So inexpensive too for a lunch for 3. £23 for 3 masala dosa, a bottle of water and 2 chai teas."
• "Busy restaurant in a very busy location. Food was great and priced well."

Cons:

• "How is it acceptable to find plastic in kids meal?"
• "motichoor ladoo was very bad in taste as it feels like you eat sugary sweets."
• "Over fried Gobi65, dry early cooked porottas, butter nans poorly cooked and cold, very small portions of schechuan noodles."
• "If you want true Vegan food don't go here as they cross contaminate every this and you will have ghee and butter on everything..."
• "Mediocre food and absolutely ridiculous customer service."
• "Sarvana bhawan are pricier to other south indian stores and you expect above average taste but it was an exception today."
• "Ordered through uber eats for the first time ordering from this restaurant the tubs were half filled with oil had to drain it before trying to eat it, the food was tasteless and just oily."