Boston Tea Party Alfred Street Reviews Summary

Food Quality

Pros:

• "Stunning food, really delicious."
• "Ordered the chorizo hash and the za’atar flat bread with lamb and both were delicious."
• "The food we ordered was really yummy."
• "EVERYTHING I've ever ordered in the last year has been either good or completely delicious."
• "The pancakes hit the spot and were nice and fluffy."
• "Amazing food, we had ordered their breakfast selections and we all agreed that they are great and not greasy like others."
• "The scrambled eggs on toast were the best I have ever had."

Cons:

• "The negatives were that the food arrived and it was only luke warm."
• "Always very busy on the weekends. Struggle to find a table which means it's got a great reputation and continuous custom. I always have the pancakes with bacon and maple syrup, but was sadly disappointed with the length of wait for food then it coming out cold, dry and tasting of baking soda."
• "Disappointed. I had really high hopes after reading the menu & reviews, but sweetcorn hash was very oily and slightly burnt."
• "Brunch was on a similar level of quality to a Morrisons cafe - bland and lacking in flavour/quality."
• "Luke warm coffee, wrong order, very long waiting time."
• "Eventually after being told the beef patties were fresh, they were in fact...frozen."
• "Food was just ok."

Service

Pros:

• "Alice (new to the job) was pleasant and helpful, as were the other staff."
• "Helpful staff, and brilliant food."
• "The service was great and the staff working there was professional and quick."
• "The staff were friendly and engaging, whilst not being invasive or overbearing."
• "The team are always brilliant and approachable."
• "Staff were very friendly and although the food took some time to be served, it was still warm and served together for the party."
• "The servers are very friendly and efficient."

Cons:

• "The place was incredibly busy and they didn't have the staff or space to provide the necessary service to people."
• "I had to fill in my details 2-3 times before I could place an order which felt very arduous."
• "There was no table service and the digital ordering was complicated to say the least."
• "The WIFI was weak and I wasn't the only person struggling with it."
• "I'm dining in whilst writing this review and have counted 6 members of staff, yet my cappuccino took 20 minutes to arrive."
• "Staff didn’t clean the table next to us before sitting another couple down."
• "Apart from one of the staff members who made me and my fellow friends feel incredibly uncomfortable while eating our meal."

Ambiance and Space

Pros:

• "Big, light, airy space."
• "Spacious restaurant with nice decoration and atmosphere, clean and tidy."
• "It's dog friendly and people definitely are drawn here because of it."
• "The ambiance is great. Laid back, clean and simple designs."
• "Wonderful job with the interior. The place gets tons of light through the skylights."
• "Very bright and great atmosphere."
• "Love the spacious, light, bright interior with gorgeous stained glass windows."

Cons:

• "The food and coffee are as good as any other BTP, but this one is huge compared to others I have visited. Sadly that also comes with downsides - it can get very crowded and noisy."
• "When its crowded it can get noisy depending on where you sit."
• "Like so many of these cafes, they need to sort something out so that 1 person is not occupying a table for 6 - which then means, you and your 4 mates leave."
• "Don’t let the website photos fool you, the nice looking booths have been replaced by grim tables and chairs, and the plants are dead as a dodo."
• "High ceilings means it echoes a bit, so not a quiet place."
• "Also staff were wheeling large black rubbish bins in and out past diners."
• "Very grumpy waitress 'cleaned' our a table with a single dry swipe leaving a pile crumbs."

Ordering System

Pros:

• "Very safe place to eat in. Ordering system from your phone to avoid the need to go to the counter."
• "Ordering from their app was easy to do."
• "To order and pay you scan the QR code at your table."
• "Entire service was done via a QR code/app situation."
• "Customers can order food via mobile apps, and the screen flow design is easy to find food you like and then pay in one-go."
• "The QR code based ordering works really well - order and pay from your table and the food arrives as if by magic."
• "Very good coffee and easy to ordered from their app via QR code."

Cons:

• "Good food (amazing pancakes) but long wait on the cooked breakfast because they were bombarded by Deliveroo orders."
• "The only way you can obtain avocado is by ordering it with smoked salmon."
• "Also worth mentioning is that one can no longer order avocado as a side dish."
• "The only criticism i have is the track and trace system they have in place."
• "Luke warm coffee, wrong order, very long waiting time."
• "I'm very, very, very sad that they have virtually omitted avocado from the menu."
• "Parking not easy, limited and expensive."