Pelican State Bloomsbury Reviews Summary

Staff Service

Pros:

• "The service was absolutely great! The 2 girls that served us were incredibly polite, attentive, professional, and friendly."
• "Service was amazing. My friend had a list of seafood she couldn't eat for religious reasons, they allowed her to modify the selection to get food that worked for her."
• "Service was attentive by both Ibrahim and Garfield (thank you gents)."
• "We were served by Ibrahim who was a fantastic host, very knowledgeable about the items on the menu and able to make good recommendations."
• "The staff are very unhelpful. We had many problems, including the card reader was not working."
• "The staff are very unhelpful. We had many problems, including the card reader was not working."
• "The service was not up to par. When we ordered snow crab, we were told that the restaurant didn't provide any tools to open it."

Cons:

• "There was no staff around. After I went to look for someone, a waiter came and let us know we can sit down and order from the link on the table."
• "I didn’t feel welcomed here by any of the boys. There was however one lady who works here that had incredible customer service!"
• "We dealt with a young white female (working on Sunday 2nd July at 9pm) who just seemed very moody and unwelcoming."
• "Once ordered, the food actually arrived very quickly which was great! Everything looked good however it didn’t taste good."
• "I saw a lot of good reviews about the Marylebone branch and wanted to take someone there for a date. She seemed really excited but when I tried to make a reservation unfortunately that branch was experiencing a power cut which was affecting the whole area."
• "The staff were trying their best but you could tell they were extremely under staffed and as a result the food suffered heavily."
• "The staff is overworked and the price to portion ratio does not justify itself."

Food Quality and Taste

Pros:

• "The food was super delicious. We ordered 3 different platters, boiled, fried, and grilled, and all of them were absolutely tasty!"
• "The seafood itself was delicious and cooked really well, I was just disappointed with the potatoes as they tasted old and re-cooked."
• "The XL boil and crispy combo were delish! The sauces were great. They were well cooked. The fish and prawns were fresh and juicy."
• "Portion sizes on the smaller end but they do NOT skimp on flavour! Food and drinks were served promptly."
• "The seafood boil was good but expect it to be messy. It wasn’t the most flavourful and we didn’t get tools to crack the crab."
• "The food was good for the most part with great portions but the mac and cheese bites were a bit of a let down as they were over cooked."
• "The food was good, but not great."

Cons:

• "Ordered the xxl bowl with voodoo sauce which was described as fruity and spicy. It was very sweet and very oily. I couldn’t really taste anything else."
• "The seafood and vegetables didn’t really taste fresh - my corn was really mushy. My garlic bread was soft and chewy."
• "The seafood was cold, not fresh, and overcooked. The Cajun sauce didn’t taste nice either… we left the restaurant with a stomach ache just after half an hour being there."
• "The food was bland. It wasn’t very fresh. There wasn’t much of the sauce on our seafood dish either."
• "The seafood is not fresh and the sauce is not spiced enough. The staff is overworked and the price to portion ratio does not justify itself."
• "The food was bland and most of my muscles was closed (meaning they are not good to eat) and you only got 5 on there combo meal so I only got to eat 1. Won't be going again."
• "The food was very overpriced - an extra £1.95 for a single sausage that was cut in half lengthways to make it look more substantial?! £24 for the Crab Boil was way too much."