Behind Restaurant Reviews Summary

Food Quality

Pros:

• "Really lovely place with outstanding food, excellent wine pairing, and great service."
• "The entire menu is prepared and presented with incredible technique and flavour combinations."
• "Every course was interesting, surprising, and delicious."
• "Pretty amazing place, seafood orientated tasting menu with really fresh different flavours."
• "Every course was absolutely delicious."
• "Seafood focused menu was sublime."
• "The food is just sublime, with amazing pairing."

Cons:

• "Food portions are small. Small enough where my boyfriend and I split a pizza afterwards because we were still hungry."
• "The food was a bit dull. The products were high quality, but the outcome of putting them together wasn’t exciting."
• "However, it was disappointing that the latter dishes were marred by excessive saltiness, which left a less than pleasant aftertaste."
• "The cooking focuses too much on cooking, and forgets about the basics of seafood."
• "The cod cheek looked great but tasted too salty and needed something more, maybe a bit of sourness."
• "The cooking did not bring out the best of the ingredients."
• "A couple of standout flavour dishes and a few that were just OK."

Service

Pros:

• "An amazing interior and the staff and chefs are very friendly and attentive."
• "The staff are great."
• "The attentive and friendly staff."
• "Service attentive, knowledgeable, friendly and unstuffy."
• "The staff were a delight."
• "Service is fantastic."
• "The staff and chefs are very friendly and attentive."

Cons:

• "The first course took a really long time to arrive."
• "The owner was 'too busy' to answer the phone before 6 pm."
• "Any sort of general chit chat felt forced and ingenuine."
• "The service was a bit of a mixed bag."
• "Lots of downtime between courses, all guests are served at the same time, you can't leave earlier."
• "The tone of the messages and interrogation that followed was unpleasant — clearly implying we were not being truthful."
• "What will stop me from coming back is the service."

Atmosphere

Pros:

• "Brilliant food, lovely atmosphere."
• "The place felt cozy and stylish."
• "Beautiful setting, wonderful atmosphere."
• "Very intimate atmosphere, you can see how your dishes are prepared."
• "The chef’s table creates a very relaxing and not too formal atmosphere."
• "Lovely staff and relaxed atmosphere."
• "Lovely space and atmosphere."

Cons:

• "Shared table means you have the opportunity to meet new people but also much less privacy than other starred venues."
• "We were seated away from all the other guests, at a low table on the side. I think the other guests had a far better experience."
• "Room and decor are a bit odd for the location - quite corporate, in ground floor of an apartment block."
• "It wasn't unfriendly, but it didn't quite exude the warmth you'd hope for in a dining establishment."
• "Only downside is the shared bathroom with the hotel."
• "Big disappointment."
• "No charm, zero charisma."

Value

Pros:

• "Very reasonably priced as well."
• "Great value for money."
• "Lunch menu is quite affordable too."
• "Fully worth the price (and get the wine pairing)."
• "Very good prize-value proposition for a tasting menu of such quality in London."
• "It feels like an incredible privilege to have this restaurant so local, and so reasonably priced."

Cons:

• "The owner called to inform us he would not refund or credit the £120 we had put down as a deposit due to their cancellation policy."
• "They ended up charging me £120. Horrific customer experience, especially during a time where cancellations are common."
• "I thought it was going to be free but was charged extra."
• "Total bill c.£208 for two with a couple of drinks each."
• "It was the first time I left a Michelin star restaurant hungry and wanting for more, even after spending 300 pounds for 2 people."
• "I wasn't 100% full after a 8 course meal."
• "Portions are tasty but very small and I was still hungry after the 8 courses tasting menu."

Location

Pros:

• "It is a bit out of the way from Central London, but worth the trip."
• "Not the kind of restaurant you expect in east London, but you are lucky to have."

Cons:

• "While the location of the restaurant in itself isn’t particularly thrilling (sort of tucked away on the lower ground of a newly built building)."