YVA Solicitors Reviews Summary

Professionalism and Responsiveness

Pros:

• "We found Jonathan Bishop at YVA solicitors very effective in conveyancing matter with our last property purchase. He is proactive, detailed-oriented and always available to answer our query in reasonable time frame."
• "Paul’s ability to explain complex jargon/processes in a clear and understandable manner was invaluable."
• "He works with the client to get the job done in a timely manner and has the ability to overcome any obstacles that may present themselves."
• "We were amazed by their responsiveness to all of our emails."
• "Jonathan Bishop is hugely professional - he is sharp, knowledgeable, reactive and very re-assuring when one is under time pressure from other parties."
• "Paul Yiannakas and his team provide a top-class service! They are efficient and friendly and have an in-depth knowledge and experience of property transactions making the whole process seamless from start to finish."
• "Nick makes you feel like you are his only client. You get the attention you need and want, and when you want it."

Cons:

• "The way I was treated by the telephonist/gate keeper was utterly ridiculous."
• "So I would advise on finding a more understanding and friendlier solicitors."
• "Just spoke with the receptionist of this firm to request some information from a previous sale that YVA acted on my behalf on and she was one of the rudest people I've ever spoken with."
• "Would give zero if I could. Terrible communication, terrible professionalism and no consideration whatsoever about the impact of their neglect."
• "I asked if they would but a witness signature on mine and my partners will. Said no, that’s not our policy."

Communication and Client Care

Pros:

• "Absolutely fantastic service, was kept very well informed by a fantastic solicitor Paul Yiannakas."
• "Paul was by far the best solicitor I've used for a house purchase. He was professional from start to finish and excellent at both keeping us updated on developments and answering our questions."
• "Absolutely faultless, from start to completion - a pleasure to deal with. Andrew was there with us every step of the way, great communication throughout the whole process."
• "Paul Yiannakas helped us sell and buy our house. He was friendly, efficient and very responsive to our any query."
• "I would highly recommend YVA Solicitors LLP, I am beyond satisfied with the service that was provided."
• "Ana-Maria was instantly responsive to our emails and kept us continuously informed of the progress."
• "Great personal service, always contactable by phone, very personable, helpful and efficient service."

Cons:

• "The only advice I would give is to give more regular status updates when nothing is moving along from the sellers side."

Expertise and Knowledge

Pros:

• "He has been incredibly thorough, knowledgeable, clear and very humane."
• "Her attention to detail was impressive, catching potential issues and providing valuable insights."
• "The service provided was exemplary with meticulous attention to detail in explaining the finer points of leasehold agreements and prompt response to communication."
• "He is very responsive even over weekends which I have found really amazing!"
• "Very fastidious solicitor which prevented us buying a house in which a load bearing wall had been removed."
• "Paul Yiannakas was very prompt in responding/acting throughout, always reachable, very thorough in his checks."
• "He is very professional, competent and responds to emails very quickly which is so important during the buying process to alleviate stress!"

Cons:

• "YVA Solicitors are more expensive than solicitors we looked at from price comparison sites however with them you are dealing directly with the partners rather than junior associates."