Address: 12 Bath House Ln, Leicester, LE1 4SA, United Kingdom
Phone: +441164737887
Rating: 4.2
based on 123 reviews.
Staff and Service
Pros:
"Always very friendly staff. Literally ever server we have had has been the friendliest."
"Friendly staff always there to help."
"Customer service was amazing."
"Absolutely loved this place, very friendly staff and the food was Amazing."
"The staff were lovely and friendly."
"Service was friendly and prompt."
"The staff are amazing and the food it always top quality!"
Cons:
"Got to the restaurant and got seated this was all good. 20mins later no one came to take a drinks order and ended up walking out."
"The service really let the place down. Would think twice before returning."
"No one greeted us when we arrived for our booking and after waiting ten minutes I had to go to the bar to ask if someone could seat us."
"Service was at its worst... staff members stood around talking to each other."
"Service is slow with no apologies for the bad service or food."
"Service and food preparation was very slow for a large restaurant with only 5 or 6 active tables."
"When we told the waiting staff that this was terrible service, we were just met with sarcasm and rude behaviour."
Food Quality
Pros:
"The pizzas were large and tasted nice."
"Food was incredible and we may have tested out a few of the cocktails - definitely recommend the dead punks society!"
"Great food. Lots of vegetarian/vegan options."
"Food brilliant, will absolutely be back and hopefully spend more time enjoying the place."
"Really good pizza, different than your typical pizza from anywhere else."
"The food was delicious and great that you can create your own."
"The pizza was fresh and tasty."
Cons:
"The pizza is absolutely vile. The cubano made one of the people I was with almost vomit."
"The food is very pricey. It's definitely more of a one off thing than a regular thing."
"The likes of pizzahut / dominos do better pizzas."
"Unfortunately my experience here wasn’t the best, the food was standard nothing special."
"The food has literally no flavour. We had the pasta and pizza and was literally so terrible."
"Had to send a pizza back because it was cold and raw in the centre, the sides are very average, and the pizza is very greasy."
"Pizza pepperoni was taste catastrophic and put mi same disgusting oil on."
Price and Value
Pros:
"For the price, service and size, they're very nice and I have no complaints."
"Great drink options and all the food is extremely well priced."
"This place is fantastic I feel really comfortable here not out of place at all a relaxed atmosphere and very reasonable priced."
"Very reasonably priced for what you get."
"The concept is great for the pizza £12.95 for 12in pizza and you can choose an unlimited amount from a long list of toppings."
"Good value too I thought and all staff were lovely."
"Best pizza in town! We've been twice and both times we're great."
Cons:
"The price of the drinks were ridiculously expensive, which pushed the final bill well over what I expected to pay for convenience food."
"It’s okay, however it’s very expensive for what it is."
"Whilst the food seemed reasonably priced, drinks were extortionate."
"The price made it an expensive night out for our family of four."
"Just under £20 for a beer and a pizza, especially when the meat is a bit sparse, is not 5☆ for me."
"For 2 pints, an overcooked pizza It cost me £27.45 and I feel like I've been robbed!!"
"The kids menu is poor value at £9 for a small pizza, cheap drink and tacky dessert."
Ambiance and Atmosphere
Pros:
"Great food, great atmosphere, will definitely return."
"Amazing atmosphere..the food was so tasty and fresh."
"Great atmosphere, music, personnel, food, overall just a straight 5 out of 5."
"The atmosphere here is outstanding love the music and the design of the venue."
"The restaurant was not too loud and had great music."
"Such a cool place with friendly staff. Amazing food and fantastic mocktails and cocktails."
"Great spot for a date, we had a wonderful time."
Cons:
"Won't be going here again."
"My partner won a competition for 2 free pizzas mon-thurs excluding bank holidays, valid until 30 May. Booked ages ago and only just received a phone call to say they are no longer doing the offer."
"Sadly, Would never recommend this place to anyone!"
"Nice place but a bit empty, so the atmosphere is not at its best, maybe!!!"
"Was slightly too loud in there so was hard to communicate with everyone."
"We were sat around tables upon tables of dirty plates that hadn’t been cleared and it was very quiet not busy at all."