Bathampton Mill Bath Reviews Summary

Staff and Service

Pros:

• "The staff were polite and attentive and Kamil, who was acting as our waiter that evening, was lively, engaging and a great laugh."
• "The staff went above and beyond to our requests."
• "Staff were super friendly and saw us to some comfy sofas in a quiet corner and waited on us hand and foot - thank you to Billy and the team!"
• "Our waiter Kamil was so attentive and catered to our every need."
• "Our waiter, Harry, was attentive and very friendly."
• "Staff were attentive without being overbearing."
• "Staff are attentive without being intrusive. Very friendly and polite."

Cons:

• "Service was slow and the waitresses were young and not trained."
• "Service was inexplicably bad; like a bunch of surly teenagers whose last priority is actually talking to customers."
• "The staff are unfriendly and under trained."
• "The waiting staff appear to be in mad rush to seat serve and get you out, we were ask 3 times for our selection by 2 different people within 3 minutes of being seated."
• "I think they were short staffed, not much attention and plates weren't cleared."
• "No one greeted us when we came in, just rushed passed us taking orders."
• "Waited at the bar for approximately 15minutes for a drink, bartender got flustered."

Food Quality

Pros:

• "Thank you for a fantastic meal."
• "Food lush staff very attentive and cost fare."
• "Food was good and wasps not too bothersome for once."
• "The food was great for pub grub, the only minor issue was the Rum Baba being just okay - certainly has room for improvement."
• "Food was lovely and reasonably priced."
• "The food was delicious (especially the trio of roasts)."
• "The food was to die for."

Cons:

• "Not overly expensive, but ordered fish goujons from children's menu and they were full of bones."
• "Our food took over an hour to arrive and when it did it was terrible."
• "The food was overpriced and underwhelming."
• "It was almost completely tasteless. The pasta was over cooked, stodgy and slimey."
• "Fish and chips also small portion and there was some wood chip in the mushrooms???"
• "The lumps of cucumber (meant to be a relish) were grey and tasteless."
• "Big problem was that ordered fish goujons from children's menu and they were full of bones."

Ambience and Location

Pros:

• "The layout and overall ambience was great."
• "It's perfectly situated, offering comfortable indoor seating and ample space with great outdoor views."
• "Lovely spot on the Avon River."
• "Beautiful setting by the river."
• "The location was lovely looking out onto the river."
• "What a beautiful setting and so spacious both inside and outside."
• "Absolutely beautiful setting."

Cons:

• "Only let down by the damp and mouldy disabled toilet."
• "Done out like a night club which was a bit odd for a place by the river."
• "The only downside is that the roads get very congested on sunny days (there's a toll bridge nearby and the roads are very small)."
• "Also couldn't eat at the many tables in the sun and with a river view but had to stay on the decking."
• "The table we sat at was like being in a corridor, both serving staff and other customers constantly passing."
• "Only downside seems to be that there were a number of areas taped off seemingly due to the need for repair and renovation."
• "The toilets... really do need some TLC to come in line with the rest of the pub."

Value and Pricing

Pros:

• "Food was not the cheapest but still reasonable and worth the extra for the quality."
• "The menu and food is excellent and not overly expensive."
• "Best of all, the price was super reasonable and it is right by the lovely river."
• "Excellent taste and presentation. Good price point."
• "I felt the cost was commensurate with size, quality, taste, ambience etc."
• "Best meal l have tasted in a long time and value for money."
• "Food is outstanding in terms of variety, quality and portion size. Scallops were excellent as was my fish main."