Hill Top Beatrix Potter House Reviews Summary

Historical and Cultural Significance

Pros:

• "The house is a true gem."
• "The National Trust run this & do it very well."
• "A wonderful insight to the wonderful world of Beatrix Potter and the inspiration for many of her books."
• "Famous 19th century writer's house."
• "What makes it more interesting is the fact that it's pretty much how Beatrix Potter left it."
• "Well done The National Trust for preserving a treasure, the knowledge of the staff was second to none."
• "It's like walking into someone’s imagination and seeing the creations come to life."
• "Lovely to see her prized possessions up close and the inspirations from the surrounding area Beatrix drew upon."

Cons:

• "The house is not particularly outstanding."
• "I am a huge Beatrix Potter fan but I was so disappointed here. Very pricey for what it is."
• "I consider this small attraction to be unsatisfying."
• "Maybe I just blew it up in my head too much or something; I came away feeling cheated."

Accessibility and Facilities

Pros:

• "Toilets are available at the property."
• "The carpark is not very big, and it's a few minute's walk to the property."
• "Parking is a short walk away with a walk along the road to the house, but all perfectly signed."
• "The parking was a bit away from the house and we had to walk for 2-3 minutes."
• "They have an outdoor café, toilets and a gift shop."
• "There is a small refreshments shed at the bottom of the garden selling, tea, coffee, cakes etc."

Cons:

• "DO NOT VISIT - unless you drive a small vehicle. No where to park for vans and the staff are rude and unknowingly discriminated against my disability."
• "This place lacks parking with just the one disability bay the other being coned off the parking was absolutely chaotic."
• "Very expensive for the fairly short amount of time you spend there."
• "Parking is separate to the garden and house due to Covid19."
• "The car park here is very busy, although since you now need to book it is easier to get a space."
• "Even if you purchase tickets at the gate, you are not allowed to park in the car park."

Visitor Experience and Staff Knowledge

Pros:

• "All staff are so knowledgeable and helpful, everything is left the way Beatrix left it."
• "The guides are super helpful and insightful you could ask them any questions."
• "Staff were very helpful and knowledgeable."
• "The tour guides are so knowledgeable about the house."
• "The guides are also incredibly knowledgeable and very interesting to listen to, clearly very passionate about the property and Beatrix's life."
• "You get a tour inside about Beatrix Potter and her house."
• "The staff are first class, friendly and chatty and also able to recommend other National trust places near by!"
• "The National Trust staff were lovely, and explained that there isn't much written information as it's not a museum, but to ask them any questions you had."

Cons:

• "The staff couldn’t wait to see the back of us."
• "The guides in the house need to be a lot more engaging."
• "The one guide in the upstairs room to the left was so kind. We had a great conversation about Potter, the society and art during her life."
• "The gentleman upstairs was a fountain of knowledge and I had a better understanding and learnt more in the two minutes spent in his company."
• "A bit disappointed, we walked all the way from Chapel Stile, not having booked to go into the house, BUT had looked forward to a wander around the gardens and cafe, but not allowed in."
• "Disappointing for the price. It costs £14, the car park is a little walk away, and the walk there and back plus going round the house and gardens is done in 30 mins."
• "I found it hard to ask them questions as there were so many other people about asking them questions as well."
• "Volunteers in the house were a mine of extra information also."