Bowness Bay Marina - Windermere Boat Hire Reviews Summary

Category: Boat rental service

Address: Winander house, Glebe Rd, Bowness-on-Windermere, Windermere LA23 3HE, United Kingdom

Phone: +441539445535

Rating: 4.6
based on 252 reviews.

Boat Quality and Condition

Pros:

  • "Boat was in good condition and safe."
  • "The boat was a great runner and was exceptionally clean, saw the guys cleaning boats between each customer."
  • "The boat was clean and well presented. No visible damage at all."
  • "Boat was spotless clean and plenty of room."
  • "The boat we hired was an 8 seater, good sized and rain cover provided if needed."
  • "Had the warrior boat and would highly recommend as was clean and comfortable."
  • "Lovely helpful staff, boat cleaned thoroughly before we were allowed on."
  • "Immaculately clean boats, lots of safety info given at start."

Cons:

  • "Not a great experience, boat was not ready when we arrived and when it did return it needed to be cleaned."
  • "Boat broke down halfway through our trip."
  • "Unfortunately, the weather was atrocious on our visit...the overbearing smell of paraffin fumes coming from a wall heater which we felt hazardous."

Customer Service

Pros:

  • "Staff were fantastic and professional. Gave us all necessary instructions and safety rules."
  • "Really friendly staff, hired a boat for 2 hours which we took up to Waterhead."
  • "Great service, we turned up on the day and managed to scrape the last boat available."
  • "Amazing service! Motorway accident and was 45 mins late! But still sorted it and we walked in and was straight into a boat."

Cons:

  • "But the service after that is really bad and frustrating. I have not yet received the security deposit and it is going to be two months now."
  • "Went here in the evening after spending most of the day at Ambleside. Totally chaotic, loud and at times unpleasant nothing like the tranquility of Ambleside."
  • "While out on the lake I called the company for advise and upon return I was told they would be keeping my deposit as I made a call to the emergency number."

Value for Money

Pros:

  • "Great value for money and the guys let us on a little early and back for 7pm."
  • "Booked online so the deposit will come back simple. Really enjoyed the 2 hours! So much fun."
  • "Price not bad at all for standard boat 2 hr. /£55 deposit £60 will get deposit back when you back."
  • "Would highly recommend and hire for longer than the standard 2 hours if you can as you'll get to see so much more of the lake."

Cons:

  • "This is a beautiful place to visit let down a bit by the cost of some of the things to do, i.e the boat hire is quite expensive around £90 for a couple of hours on a reasonable boat."
  • "Honestly cannot recommend coming here enough, unfortunately this is Britain so it was raining heavily when we got there but despite the weather we had an amazing day, the local shops aren't too bad either tho the prices are a tad but steep I'd say."
  • "Took my family on a one their motor boats for two hours. It was excellent, boat was clean and tidy and they explained everything very well and the two hour hire was better than the other companies along the pier."

Experience and Enjoyment

Pros:

  • "Absolutely fantastic day we had. We hired Kate. The boat was greatly spacious for 8 people but only seven of us went so even more space."
  • "It's really good that you have full access to pretty much the whole lake (unless marked) been to others where you only get a small area."
  • "The cruise was really amazing and the weather was perfect. The two hours tours was really worthwhile covering the most scenic areas of the lake."
  • "Had a lovely time sailing on Lake Windermere. It was an amazing experience."

Cons:

  • "Busy lakeside area with a good choice of cafes/ restaurants. Duck food available to buy for the swans/ geese and birds on the marina. Boat hire available and river cruise tickets can be bought here. Toilets are 50p."
  • "Usually a bustling place, this place was unnaturally quiet on account of the pandemic restrictions."
  • "Went here in the evening after spending most of the day at Ambleside. Totally chaotic, loud and at times unpleasant nothing like the tranquility of Ambleside."

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