Bella Italia - Bluewater Reviews Summary

Service

Pros:

• "Staff were lovely and they were right in time."
• "Waitress was friendly and chatty."
• "Our family visited Bella Italia restaurant recently and the lady name Joanna who served us was lovely and very good with the children."
• "We were served by Tom who made our evening even nicer. He was extremely polite and we felt very welcomed by him."
• "Our server Ben was amazing, very attentive & I would definitely come back here again."
• "Lovely waiters/ waitresses, speaking all sorts of languages too! Well accommodating considering prices."
• "Visited for a birthday meal and the staff were very friendly and attentive."

Cons:

• "The service was a bit poor from the time we arrived."
• "The waiter was very rude and almost threw the bill at us on the table."
• "The manageress... came across as impatient and bullying."
• "The server was very rude, impatient and patronising, rolling her eyes and being rude."
• "Was really disappointed. Waiter was very pushy and rushing for us to order."
• "Service not very good food only warm just about exceptable starter plates left on the table till the end of the meal."
• "Service was slow and a number of dishes were not available."

Food Quality

Pros:

• "Fast service and excellent food quality."
• "Lovely meal, would come here again!"
• "I ordered the king prawns for the starter and they had a delicious flavour."
• "Delicious pizza and garlic bread my favorite with caramelized onions."
• "The food was good and I took some home in a take away box and bag that the waitress gave me."
• "Food arrived hot and fresh."
• "Everything tasted amazing and fresh."

Cons:

• "Food was ok main meal was very dry."
• "Overall, the food was bland and luke warm in parts."
• "One of the worst dining experiences I've ever had."
• "Even the coke taste watered down and the water had bits floating in it."
• "I had some squid for starters - a bit bland and not much taste."
• "My pasta has very hot (temperature) on one side and super cold on the other."
• "The food was probably the worst I’ve ever eaten at a restaurant, pasta is precooked then warmed once you order."

Cleanliness

Pros:

• "Very clean restaurant and well priced."
• "Nice clean premises."
• "Friendly, polite, quick to seat and serve is and food arrived hot and fresh."