Nando's South Harrow Reviews Summary

Service and Staff

Pros:

• "There was a really nice waitress that was so friendly, accommodating and she really made our dining experience 1st class."
• "Haven’t been to this Nando’s years and years. Much improved, the waiters all attentive and very helpful."
• "Very professional and friendly staff who welcomed us with enthusiasm and offers of latest menu items."
• "Hats off to you guys. I've been going to Nandos for over 10 years and never have I ever had a chicken this juicy."
• "Haven’t been to this particular Nando’s in a while and we were served by Nick, he was so bubbly and accommodating."
• "Had a lovely time. Didn't have to wait to long. The staff were very friendly."
• "One of the best nandos experience’s Ive had and ive been about 30 times since the beginning of the year."
• "NICKKKKK IS THE BEST MANAGER! Me and my family went for dinner and were served by nick. He was by far the best manager."

Cons:

• "To the owner: you should really NOT FORCE your customers to use QR codes to order."
• "The staff were overwhelmed, not attentive and the food was cold! I’m surprised as when I’ve been in the past it’s been much better."
• "Most rude manager ever. I have been coming to this Nando’s since last 14 years and today the manager was extremely mean with outrageous attitude."
• "They deserve 0 stars honestly. We waited for our food for 45 minutes!!!! The kids were actually starving."
• "Arrived @ 21:40 told not allowed to eat in as closed at 10pm. Manager was extremely rude with it."
• "The worst Nandos ever. Don’t go there. Management doesn’t have the slightest experience of customer service."
• "You are all probably going to hate me for saying this. I hate Nandos. Its probably just ne. I hate chicken and nandos OS all about chicken so maybe that's why I hate it."
• "The worst restaurant in the area, I waited 40 minutes after ordering, and once Mr. Igor came to me, he took it to me on the floor, throwing it in the bag."

Food Quality

Pros:

• "the chicken was perfectly grilled, there was 10 of us and everybody ate well and enjoyed a great time."
• "Food very good... I got meal platter and don’t like fact they removed the drinks in this meal."
• "So after a lot of fun on my birthday we decided to go Nandos for food..i love Nandos .. food is so delicious."
• "One of the best nandos experience’s Ive had and ive been about 30 times since the beginning of the year, was greeted with a friendly smile."
• "This is a lovely Nando's, the staff are very nice, the cook the food how you like it most of the time."
• "Chicken was nicely cooked and tasted great. Other places usually the chicken can be a bit tough but it was cooked perfectly at Nandos South Harrow."
• "The food was really great. Been to a Nandos after a very long time and their quality has improved greatly."
• "Food as always was on point, you can't go wrong with Nando's really!"

Cons:

• "I’ve given such a low score as I sat down with no greeting, then proceeded to make an order and when it came to my drink, it took 15 min for me to realise that I have not even gotten my drink."
• "Food can be ok. Sometimes it’s fine, but more often than not it’s either burnt or really dry."
• "Who does not love a nandos. Came here with the family. 1 star knocked off for not allowing us to have the NHS discount."
• "It's OK. Looks very outdated and in need of a revamp. The service was good and the food came out fast. However a bit too fast as it was warm not hot."
• "The quality of service was very abrupt and rude. Not only this, but We had ordered a whole chicken with sides, the chicken had a slightly sour taste."
• "Lovely food and friendly staff. It felt quite messy though with several dirty tables not being cleaned until closing time, nearly an hour after we arrived."
• "Second time I get the sunset burger and it's been burnt and dry. I don't mind a bit of charing but not when all I can taste is burnt chicken skin."
• "Poor customer services...had to wait 20 minutes just to clean the table...chips was dead..."