Address: Southern Terrace, Westfield Upper, Ariel Way, London W12 7GB, United Kingdom
Phone: +442032491920
Rating: 3.7
based on 319 reviews.
Food Quality
Pros:
"The food was delicious! The chicken was so tender and soft, the spices were just perfect."
"We had 4 strawberry mojitos which tasted very nice."
"The Plantain Moqueca Curry, which was rich and flavoursome."
"The food was fantastic we didn't have to wait long for our food."
"The food is amazing and Ive never had a problem with anything Ive ordered."
"Delicious food, I had the sweet potato fried plantain moqueca curry. Highly recommend!"
"The food was delicious."
Cons:
"The food was disgusting and overpriced not worth what charges."
"Tasteless, overpriced food."
"Nevertheless, the food was bland."
"The food ordered was cold and the lime given to squeeze was so dry it had no juice."
"Starer was dry and smells fishy."
"Food had no flavour across all courses."
"The food was bland."
Service
Pros:
"Service was brilliant from Amar(?) who went above and beyond to make sure we were catered to."
"Customer service was outstanding."
"The staff was really friendly and welcoming."
"The service was great just wished the portion were a little better but maybe I was hungry for the day!!!!"
"Staff were very professional, and quick in terms of service."
"I absolutely love coming to this specific Cabana as the service and the staff are always welcoming and happy to help."
"Excellent service from Barbara, Joana and the rest of the team."
Cons:
"Staff never came to check up on us since seating us."
"Service was extremely slow even though it was a Tuesday evening."
"Extremely disappointed, waited over 40 minutes for sides and asked several times to get some ice and a coke, instead they bought the wrong chips and said you ordered these and gave me and my partner attitude?"
"The service was very bad, we had to order things more than once."
"Service was very slow for us all night, and the food was average - nothing to talk about really."
"They take ages to come take your order and they ignore you sometimes when you call them."
"The service was slow even though the restaurant was pretty empty."
Ambience
Pros:
"A stunning decoration with a lot of the Brazilian environment into it."
"The decor and atmosphere are nice, however my table was all sticky.... I guess it doesn't get cleaned very often."
"Brilliant experience. Nice ambience, decor and vibe. The place has great lighting, alright music and good spacing between tables."
"Warm, cosy, unique atmosphere with really interesting decor- loved it!"
"The restaurant was beautifully decorated and I would definitely recommend."
"The decor is amazing with unique lights and lamp shades."
"The internal decor and music was pretty great."
Cons:
"A very strong and bad smell since I got inside."
"Added to this was the music that was way too loud."
"The music was so loud you have to shout to have a conversation!"
"Only the atmosphere was nice."
"The medium Steak we ordered came well done and wasn't hot."
"After that, service was non-existent."
"Music was horrendous and dull."
Price and Value
Pros:
"2-4-1 cocktails all day."
"Reasonable priced and great cocktail selection too."
"The portions may not have looked that big but were very filling and well priced."
"They do a good Caipirinha!"
"Impressive value for money."
"The value here was impressive, around the same price as a Nandos but just so much better."
"Good food with multiple sauce options."
Cons:
"False advertising. Refused to pay out because apparently you need to ‘book’ online."
"Beware! The cocktail promo is misleading and the staff are liars!"
"We were told if we order cocktails that we would get 2 for £14 but I don't think we did, we had to pay the full price."
"Food was nice but overpriced."
"Very over priced and not worth the money."
"Food portions were particularly small for the prices."