The Jolie Brise - JD Wetherspoon Reviews Summary

Food Quality

Pros:

• "Food was lovely beer was cold it was very relaxing."
• "The food(specially the panini) was delicious."
• "The food was fantastic and the service was amazing. Hot and appetising."
• "Nice fish n chips. Good portions and reasonable prices."
• "Food is good and drink is reasonably priced."
• "Fish n Chips were delicious and very reasonably priced."
• "The food was good and so was the service."

Cons:

• "Food unfortunately was very poor today chicken was like rubber sent it back come out not much better and bun was burnt quite badly had to return it a 2nd time we give up in the end and just ate it due to hunger."
• "Could have been quite easily a 5 star, just for the fact the chicken burger was cremated slightly."
• "The chicken strips and chips came cold, they must have been sitting there for ages."
• "Food is absolutely shocking at this place."
• "Very poor meal."
• "Food overcooked severely."
• "Awful Food, when it came it was barely warm to say the least and practically came tepid and my overcooked Chicken Burger was Terrible."

Staff Service

Pros:

• "And the staff are so welcoming and pleasant."
• "The staff are nice and friendly."
• "The staff are lovely and a special mention must go to a wonderful young lady called Maizy."
• "Very friendly staff and our food arrived promptly and was hot."
• "The staff were very efficient and friendly."
• "Staff were prompt and pleasant."
• "The staff were helpful and friendly, going above and beyond throughout."

Cons:

• "Not happy with this place it's not dog friendly anymore even though we used to take our dog before the staff were rude and un helpful."
• "Staff are not trained to understand what ciders are on offer."
• "The staff were miserable, the food was basic and you didn't get much of a choice when it came to individual dishes."
• "The staffs attitude was blase to say the least."
• "Staff rude and couldn’t careless attitude."
• "Service is slow and staff reluctant to help you."
• "Staff were very helpful and even though fairly busy we didn't have to wait too long for our mixed grills, which were tasty!!"

Cleanliness & Maintenance

Pros:

• "Lovely and clean pub with good food."
• "Nice atmosphere, great outdoor seating areas."
• "Tables were clean and the big glass windows were fingermark free."
• "Very modern weather spoons pub. Three stories high, every level spotlessly clean."
• "Toilets were surprisingly well kept for a Wetherspoons."
• "The pub was clean and glasses etc being constantly collected."
• "The restaurant was clean, tidy and fantastic provisions for social distancing."

Cons:

• "The table was filthy and I couldn’t find anyone to clean it."
• "Other customers were having to clean tables themselves."
• "Half the tables were filthy, we had to ask for a table to be cleaned."
• "Filthy tables, and extremely long wait time for food and drink orders."
• "Dirty tables, several stacked high with dirty plates."
• "Only table available was no 29 and it was filthy not enough staff to clean."
• "An unacceptable number of tables on both floors were left uncleared, strewn with dirty glasses, crockery, and used napkins."