Sloop Inn Reviews Summary

Service

Pros:

• "Solid service and a cosy atmosphere."
• "First visit for a while now, and what a pleasant surprise!! Was blown away by the service."
• "Very friendly and attentive staff."
• "Staff were all polite and helpful."
• "Staff were all cheerful, friendly, helpful and well presented."
• "The staff were very friendly and the atmosphere was great."
• "The staff go out of their way to ensure customers are happy with their dining experience."

Cons:

• "The service was so slow when meal arrived only 7pieces of scampi salad consisted of a garnish of lettuce & salad dressing no tomato cucumber."
• "The service was very slow and poor and the tables were very dirty and sticky."
• "Some of the most miserable staff I've ever come across."
• "Only one staff member at the bar doing drinks and taking food orders."
• "Service wasn't very friendly."
• "Service is just plates being brought to you. No longer do they bring your cutlery and condiments."
• "Service is extremely poor, rude staff and meals coming out inconsistently."

Cleanliness

Pros:

• "Called in on the way to the SBR convention. Nice place, clean, tidy, what you'd expect."
• "Food though was excellent and the restaurant area was spotless."
• "Nice and clean and friendly staff."
• "Clean and tidy, not too cramped."
• "Toilets were nice and clean."
• "Clean toilets."
• "Lovely spacious venue, toilets immaculate, ample parking, very child friendly."

Cons:

• "Food on the floor areas and left over plates of food on tables."
• "Outside decking area could do with a good clean up, fag butts everywhere."
• "Wife came back from the toilet to say there was urine everywhere and I mean everywhere, floor, walls, toilet seats."
• "The area where knives and forks are kept were dirty with food bits still on them from previous people, hygiene wasn't the best."
• "The place was filthy and half the menu choices were not available."
• "Filthy tables, filthy toilets, filthy furniture."
• "The ladies toilets were rank! Smelt bad, 1 was blocked & the other filthy."

Food Quality

Pros:

• "Food was good value and quickly arrived."
• "Food has improved a lot... the food was delicious! I will definitely be going back again soon!"
• "Food appeared within 20 minutes from order, it was well cooked and well presented, with a reasonable price tag."
• "Food here was great, staff were friendly enough."
• "Food was delicious as usual."
• "Food was better than expected, pleasantly surprised."
• "The food was awesome and it all arrived at the same time so we all ate together rather than bit at a time. 100% value for money."

Cons:

• "Not one of us could eat the food it was that diabolical."
• "Food was ok but order came wrong twice."
• "I had gammon where I scraped off the burnt bits, my wife had chicken which was so dry she covered it in sauce to be able to eat it."
• "Food was sub-par at best."
• "Thought the food was overpriced and not very good they have spent a lot of money doing it up inside."
• "The quality of food is dire. All microwaved school meals! No taste and looks like its been thrown out of the kitchen."
• "The food was just edible and very disappointing."

Value for Money

Pros:

• "Large portions are value for money and really the only reason for stars."
• "The only real positive is that we were given blues light card discount but we still paid a lot for a really below average meal."
• "19 of us went there for my wife’s 50th birthday. Have to say it was absolutely fantastic."
• "If you want the best mocha in town, seek out Haydon, what an absolute legend - perfect to the final sip, would recommend to anyone."
• "They have lots and lots of offers for food and drink depending on the particular day you visit."
• "Great food and great prices!"
• "Food was good and great value as you would expect from a Hungry Horse."

Cons:

• "Gone are the days of the big plate specials. It is just not value for money anymore."
• "All-in-all I feel spending £42 was not particularly good value."
• "Cheap ingredients (Sainsbury's basic) and food not cooked to any sort of great standard."
• "Standard cheap food but with a £55 bill - not as cheap as before."
• "£30 seemed a bit pricey for 2 Hungry horse meals."
• "We ended up paying over the odds for less than average food."
• "Not particularly cheap and the child's meal we received was very poor quality."