Ramblers Rest Coulsdon Reviews Summary

Service

Pros:

• "Great service from Conrad and Shona, made our visit even better."
• "Special mention to Abbie and Scarlett who were super friendly and nice, when they must have been wanting the day to be over by 2PM."
• "The waiter was great and had good bants - young lad back from uni - we were the 'bit extra' people."
• "All staff welcoming and friendly."
• "The staff is great! It was my first time there. I went with 3 little kids, 2 teenagers and 2 more adults. The food was yummy, service was on point, staff helpful and welcoming."
• "Our server Sophie was fantastic and couldn’t do more for us, dining with 3 young children can be stressful but she was super accommodating!"
• "The staff were fantastic (especially Manney, our server), good selection of drinks."

Cons:

• "The service was dreadful. The drinks were forgotten. Nothing was mentioned about the birthday."
• "Seated in a corner which seemed to be a blind spot as the service was very negligent."
• "We actually felt sorry for the waitress as clearly this is bad management."
• "£26 is an insane price for a steak in a pub, especially given how it was cooked and tasted."
• "Two other waitresses who served us looked glum, never smiled and gave more of a feeling that we were a nuisance than customers."
• "Service was appalling and the young staff did not know what they were doing."
• "Service awful, no one cared about asking how any of our meals were, our starters and our mains came without cutlery."

Food Quality

Pros:

• "The steak was cooked to perfection! (Even the dog loved it!)."
• "Fantastic renovated and better managed pub!"
• "The food was very tasty, well executed and fresh."
• "The meat was succulent and the roasties were just perfect."
• "Food here is normally of a high standard."
• "The food is exceptionally good and varied."
• "Both meals very enjoyable, a lovely casual atmosphere where everyone is welcome, food quality and portion-size were very agreeable."

Cons:

• "The main beef was overdone."
• "Steak was very chewy and some parts were burnt bread was not fresh. Tempura king prawn sandwich bread with stale only four small prawns in a sandwich."
• "Avoid the king prawns as starters or with pasta. Frozen and bland, very disappointing."
• "Probably the worst pub burger I have ever had."
• "No steak knife given for a mediocre steak at £31."
• "Ordered a rare fillet steak which was medium rare at best and on the medium side. So over salted I couldn’t taste the meat."
• "However it then became highly disappointing and embarrassing having brought them here to be greeted with inferior quality meet!"

Ambience & Decor

Pros:

• "The Ramblers has upped its game in both the decor and food which were both excellent, outdoor area is one of the best in Surrey and the pub itself is stunning dating back to the Elizabethan era."
• "Cozy at Christmas and lovely in summer it has managed to maintain a high standard for many a year."
• "Lovely pub in a great setting. Very cosy inside but still spacious – especially in the summer with all the outside seating."
• "Lovely old building full of character."
• "A lovely and warming, country, (gastro)pub which is set in the very peaceful end of Chipstead."
• "Beautiful country pub, in a lovely peaceful area."
• "Lovely, warm traditional interior. Worth a trip."

Cons:

• "Decor where we were seated too dark making it hard to read menu and see food!"
• "Could definitely improve on cleaning of the toilets, skirting boards need cleaning urgently not been done for months by looks of them."
• "The men's toilets are an unpleasant and smelly experience which lets the place down, probably puts us off going there regularly."
• "A bit of a whiff of the loos greets you if you enter the pub from the rear carpark side."
• "For a place that takes on so much cash they could at least clean their loos. They were stinking and awash with urine on the floor. Grim!!!"
• "Also needs painting and freshening up in areas."
• "The corner table was a little dark."