Walkers of Whitehall Reviews Summary

Atmosphere & Location

Pros:

• "Lovely hidden jewel of a pub. Slap bang in the middle of the hustle and bustle of the tourists but very few know it’s here."
• "Cool atmosphere here with live sports broadcast. International audience."
• "A hidden gem just up from Trafalgar Square."
• "Quiet, pleasant atmosphere."
• "This is a lovely old building, split on two levels. Very central and convenient."
• "The atmosphere in the restaurant was cute, and fairly quiet where we were sitting."
• "Very nice local pub, great atmosphere."

Cons:

• "Not very welcoming, seats hard to come by."
• "Service was medicore."
• "The short white gentleman (bar staff) moody as hell."
• "The upstairs bar area seemed to have limited seating."
• "Despite the restaurant having ample seating, we were placed rather closely to other diners."
• "Unfortunately there is no outdoor area though you can hover around a car park - classy!"
• "The most confusing thing was, that the restaurant is in the basement, without any natural light."

Food & Drink

Pros:

• "The beef & ale pie and the cheeseburger we had were just mouthwatering!"
• "The food was gorgeous and they had orange juice, raspberry and passion fruit on the table so you could add to your prosecco."
• "I really liked their Gin and flavored sparkling water cocktails. Fish and Chips were good and service was great."
• "Delicious Fish n Chips, lovely ambience and affordable prices."
• "The cuisine was absolutely superb. The fish and chips were exquisitely prepared."
• "The steak and ale pie was great. The fish and chips were tasty."
• "The pie and fish & chips were delicious."

Cons:

• "Paid close to £13 for a roast with cold potatoes, and all the trimmings turned out to be under-cooked broccoli and carrot and a Yorkshire pudding."
• "When it did come it was pretty revolting."
• "The pie was OK, but nothing special, and the gravy was very watery and had no flavour."
• "Worst 'caesar salad' I've had in my life."
• "Worst christmas meal I've ever eaten and massively overpriced at £32 for 2 courses."
• "Fish & chips was among the worst in London."
• "The food was unmistakably horrible. The sandwich my girlfriend got was next to disgusting."

Service & Staff

Pros:

• "Great pub in the heart of Whitehall with nice food and friendly staff."
• "Aria and Tiffany waited on us and they did an amazing job."
• "The staff were extremely helpful and friendly."
• "We had an absolutely AMAZING night with Julia and her fabulous team at Walkers of Whitehall."
• "The staff were so accommodating and friendly literally couldn't do enough for us."
• "Server Aria helped with me and my boyfriend's orders very fast, great service."
• "The staff are experienced and friendly offering prompt service."

Cons:

• "Service was medicore."
• "Staff member (bartender) was rude and unprofessional."
• "What I can’t forgive is the rudeness of the manager."
• "The servers treated the group worse than animals and refused to accept cash."
• "The server didn't check on us once even though we were the only table!"
• "Cancelled a 20 person booking that had been made weeks before with ~24 hours notice."
• "One male staff member was extremely rude and disrespectful when asked to call the police."

Value & Experience

Pros:

• "Highly recommend it."
• "Great service from Aria and the rest on the team, would definitely recommend stopping by for a drink or some food."
• "All the staff were friendly, efficient and welcoming, we stayed on for hours without being disturbed."
• "Excellent service, reasonable prices."
• "A great joint in the heart of touristy London that doesn't break the bank."
• "Cheap prices, big portions. Fish & chips for less than 6£."
• "Highly recommend this Place and Will definitely visit again when I am in London."

Cons:

• "We paid and we left and agreed to never return, our experience was awful along with the food and drinks."
• "This was a meal included in a tour and coming from Halifax, Nova Scotia and an abundance of great fish and chips shops this was slightly disappointing."
• "Waited an age for our food and when we received it all our dishes were cold, sent them back and they just reheated them and threw them back on our table."
• "NOT WORTH THE MONEY!"
• "Sadly the refurb has left us with real ales now costing over a fiver and not much else."
• "The cocktails were extremely overpowered with the spirit and in a small glass."
• "Had my phone stolen from here while all the bar staff were apparently being distracted."