The Jolly Tars – JD Wetherspoon Reviews Summary

Service

Pros:

• "The staff member who served us was quick and efficient."
• "Staff were quick to serve, and the drink was cold."
• "Our breakfasts came out quicker than quick."
• "Staff were very pleasant."
• "The food is served quickly after ordering and it is always hot when placed in front of you."
• "Using the App I simply walked in found a seat and ordered from my phone... within a minute of ordering my drink arrived to my table."
• "This is the quickest we have ever been served and the server was very friendly and made sure we were happy with our meals."

Cons:

• "Booked a table for my daughter's special birthday 3 days in advance... when turned up no recall of booking ending up with a table big enough but not were we would of liked and no aplogy."
• "Some of the male staff are rude and abrupt, you may be the customer but that's not worth anything. The service is surly, unsmiling and lacks professionalism."
• "When ordering the food the lady behind the till was very rude towards me."
• "But they do chuck you out asap always well before they advertise closing times 😠"
• "I was at the bar for 10 mins waiting, only 2 in front of me and the barmaid served 3 people who came in after me."
• "Staff not very attentive. More interested in talking to other members of staff than to serve you quickly and efficiently."
• "No 'hello' when I came to order, I stood being blatantly ignored for a few minutes."

Food Quality

Pros:

• "Cheap and cheerful great value."
• "Food cheap and tasty,menu varied and appeals to adults and children alike."
• "The food is very good and excellent value for money."
• "Just come home from a meal at The jolly tars, the food was very nice."
• "Meal was lovely, I had the chicken tikka with nann bread and poppadoms also rice, husband had the burger, very enjoyable."
• "The food was tasty and nicely presented."
• "The food was very fresh, piping hot and nothing short of wonderful."

Cons:

• "The fish had no taste and was obviously frozen."
• "Sausages were cold, bacon was burnt to a crisp beans cold and glumpy."
• "Asked for my steak well done and it was raw."
• "The 14oz rump steak was rubbish took it back and was given another and that was worse."
• "Had family meal here today food was terrible! Not as described on menu… plastic cheese no salad in burgers and was cold. No staff checked to see if our food was ok to even mention it. Tables sticky and menus covered in drink."
• "Awful food. They've changed the name of their pie from Steak and Ale to Beef and Ale, and one bite tells you why."
• "The food was average at best. I had a cold pizza with a raw base."

Ambiance & Cleanliness

Pros:

• "The atmosphere was very pleasant and the staff kept the tables clean and tidy."
• "Julie always smiling, very welcoming and when working with Andy such a great guy all round."
• "Fastest service, tastiest food and most extraordinary decoration, I highly recommend this place as it is great!"
• "Absolutely brilliant wetherspoons one of the best... Been to alot of wetherspoons travelling around the country and I have to say this one has lovely decoration."
• "Great atmosphere with people of all ages coming together in one place."
• "It also has an outside area which is very well kept & maintained."
• "A nice bright friendly atmosphere."

Cons:

• "The tables are a bit cramped together."
• "While eating our food at a booth table, a mouse ran in front of us and went under table at side of us, I went to inform manager he took 15 min before coming to check it out mouse was still there he just said he would inform pest control!!"
• "The atmosphere was not one I would wish to repeat."
• "Dirty cutlery it goes from bad to worse."
• "Glasses and table filthy."
• "Toilets upstairs so had a struggle climbing stairs."
• "The only downside of this venue for me is that there always seems to be some incident or drama occurring."

Value for Money

Pros:

• "As cheap as chips."
• "Good value, quality good."
• "Fastest service, tastiest food and most extraordinary decoration, I highly recommend this place as it is great!"
• "Good food great prices excellent service!"
• "I have always found Wetherspoons good value for money with good portions and a good array of drinks whether it be beers, wines, spirits or tea and coffees."
• "Great Service. Friendly staff. Clean. Enjoyable food at great price."
• "Definitely more than worth the price."

Cons:

• "Prices have increased but portion sizes have decreased."
• "Looks like spoons has cut down on the portions."
• "Usual weatherspoon menu but dearer than other branches cos on the front."
• "Last nights Chicken combo was dry and quite unappetising."
• "The food was not up to standard pasta alfredo is to be avoided as it was stodgy inedible and barely any sauce."
• "Steak ask for well done got less than medium, on plate chips and steak no onion rings no tomatoe plate looked bare."
• "Every time a certain Chef is on they don't serve Pizza, excuses vary from ran out of Die, Oven broke etc."