New Marque Motorhomes Reviews Summary

Vehicle Quality

Pros:

• "The camper van was brand new, had all the features we needed and was fully kitted out."
• "The vehicle was clean & full of all the essentials required for the trip."
• "The camper van is lovely and was prepped to a very high standard."
• "The motorhome was spotlessly clean and had everything needed for a mini adventure."
• "The Motorhome we hired was immaculate and full equipped for our needs."
• "The motorhome was the perfect space for our family to spend some quality time together."
• "Travelled to Cheltenham to a camp site. Best motorhome on the site (turning heads)."
• "We had a fantastic holiday thanks to New Marque. The motorhome was top class."

Cons:

• "However, the one star less is for the faulty fridge door which added extra stress and hassle."

Customer Service

Pros:

• "Luke came through for us at short notice with an excellent motorhome."
• "Every request is handled promptly and professionally even after hire."
• "Luke was able to find us a replacement from another company not too far away."
• "Luke is a fantastic guy who goes out of his way to help."
• "Luke and his whole team have been amazing from start to finish."
• "Luke, the owner is a great chap. Very friendly, enthusiastic and welcoming."
• "Luke has been very accommodating with us having to change our hire dates due to lockdown."
• "We had a fantastic holiday thanks to New Marque. This is a family run business that looked after us personally as a family."

Cons:

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Value for Money

Pros:

• "Lots of other companies charge for these extras so its great they are all included."
• "The price quoted is the price you pay with none of those silly multiple extras other companies tend to forget to mention."
• "The beautiful, luxury Motorhome we hired was outstanding. First time we had ever used a Motorhome and Luke was brilliant at explaining everything."
• "The VIP motorhome customer service was excellent any queries or questions we had was soon answered."
• "An excellent experience. All incredibly helpful for newbies. The vehicle was like new, everything worked perfectly and it was spotlessly clean."
• "The best recommendation I can give is that when we want to hire again it will be very easy to decide that New Marque Motorhomes will be getting the call."
• "We would like to thank Luke for all his help in making hiring one of his motor homes an easy and seem less process from start to finish."
• "The whole rental experience was seamless. Will definitely return for future adventures."

Cons:

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