The Devonshire Grassington Reviews Summary

Category: Hotel Skipton

Address: 27 Main St, Grassington, Skipton BD23 5AD, United Kingdom

Phone: +441756752525

Rating: 4.3
based on 112 reviews.

Location and Ambience

Pros:

  • "Nestled in the centre of picturesque Grassington we could not have been more delighted with this hotel."
  • "The room over looks the square (and Herriot/vets house), it was spacious and very comfortable."
  • "Fantastic meal at Devonshire Arms!|Never disappointing. |Staff are friendly and welcoming.|Dog friendly too."
  • "The atmosphere in the pub is amazing."
  • "A delightful pub in the village which is very accommodating."
  • "Setting is lovely, fire burning in the winter."
  • "The pub is very nice and staff friendly."
  • "It is a lovely pub with good ales and a lovely looking menu."

Cons:

  • "The restaurant and bar were really busy. We were placed in the restaurant but next to the bar, with no barrier. So we found it difficult to make ourselves heard."
  • "The pub wasn't overly busy when we arrived and ordered, but the sandwiches! that we ordered took an hour to come."
  • "We booked a meal for 3pm as it was a bit busy due to the christmas market."
  • "Service service service! We walked into a busy pub which is a good sign, plenty of staff. Perfect! However, the service was repeatedly slow."
  • "Overpriced and poor quality. Couldn't seem to get pub grub basics right."
  • "If you want a table in the restaurant, phone the hotel direct and ask them to confirm that your table is in the restaurant."
  • "The tables and benches across the front of the pub were so narrow, and placed on uneven cobble stones, that two lots of customers fell over onto the floor while we were there."

Service and Staff

Pros:

  • "Wonderful pub. Staff were excellent and obviously working very hard on a busy day."
  • "Very warm and comfortable room|Big bathroom|Fluffy towels great breakfast ||The staff were very polite and helpful."
  • "Staff were pleasant and efficient but it felt like we were on a bit of a conveyor belt - order, serve, clear."
  • "We ate in the main restaurant and the meal was super – 2 roast dinners, wine and a pudding. Tasty, proper home cooked and filling."
  • "Thank you everybody. The staff were so lovely and welcoming and definitely an asset to your company."
  • "Staff were amazing, even offered to change the sauce on the pizza to chopped tomatoes for us when we explained it was too spicy!"
  • "Throughout our stay the staff couldn’t have been more helpful, whether that be offering to help carry the pushchair upstairs."
  • "Five star food and drink. Lovely place for lunch."

Cons:

  • "Late check in time on 16:00. Room was okay, we had a dog friendly room because of our dog and it did smell slightly like dog."
  • "Nothing like nipping in to the pub on your way home from a funeral and being greeted by a very a sour faced bar man."
  • "On arrival we were told by a very grumpy guy that we were being seated on 3 separate tables and they weren’t ready yet."
  • "The food was bad - really pricey, which you would expect with the location, but the quality, preparation and presentation was so poor."
  • "We were a party of 10 and were disappointed to be split up between 3 tables. I was seated right up against the doorway to the ladies toilet."
  • "As soon as you arrive and get greeted by the barman you know you are in safe hands. Friendly and attentive but even on a busy Sunday they make sure you are felt welcome and looked after."
  • "The service inside the pub was terrible, I was ignored for quite a while."
  • "Visited with family, (4 adults, 2 children) on entering staff seemed to be disorganised and to be frank, the two ladies that initially dealt with us taking us to a table were miserable and just plain rude."

Food and Drink

Pros:

  • "The range of Timothy Taylor beer was a big bonus as we are ale drinkers and it was poured to perfection."
  • "The roast dinner options are great and so tasty."
  • "Breakfast was included and equally as nice."
  • "We had the lighter lunches which were all very enjoyable. Some of the main lunches looked huge!"
  • "The halloumi starter is delicious, with good quality halloumi cooked to perfection and served with flavoursome tomatoes and basil oil."
  • "Our daughter's dietary requirements were catered for."
  • "The complimentary breakfast was much better than the usual hotel fare with a variety of items you could order."
  • "The back ribs - pictured - really are not for the faint-hearted, as the menu suggests, and were plentiful enough that the two of us who ordered them needed help finishing."

Cons:

  • "Late check in time on 16:00. Breakfast was average to be honest."
  • "I only ate here once as it's very expensive. The fish and chips came with a deliberately burnt half lemon (more juice that way) and tartare sauce."
  • "I think £17 was a bit steep for the portion size I got. The ambience is pleasant and service was fine."
  • "The beer here was excellent - a lovely, well-kept range of Timothy Taylor’s ale. However, I have to caution against ordering the ‘Black and Blue Burger.’"
  • "Went for a meal yesterday, extremely disappointing. Husband ordered fish and chips which when served was chopped and shaped mushy rubbish at a price of £18."
  • "The food was bad - really pricey, which you would expect with the location, but the quality, preparation and presentation was so poor."
  • "The food was mediocre at best and unseasoned. The chips were frozen and the onion rings very greasy with very little flavour."
  • "It was the second highest meal of our entire 2-week vacation and probably our least favorite. The food is very overpriced."

Accommodation and Facilities

Pros:

  • "We were taken to Room 3 the Herriot Suite. The room over looks the square, it was spacious and very comfortable."
  • "Just back from a superb two night break at the Devonshire and struggling as to where to start with the review, everything and everyone were bang on!"
  • "The room really exceeded expectations - we were in “Siegfried Farnon” and it was not only tastefully decorated but well furnished too with a King size bed and modern bathroom."
  • "Very warm and comfortable room|Big bathroom|Fluffy towels great breakfast."
  • "We ate in the main restaurant and the meal was super – 2 roast dinners, wine and a pudding. Tasty, proper home cooked and filling."
  • "Our daughter's dietary requirements were catered for."
  • "The complimentary breakfast was much better than the usual hotel fare with a variety of items you could order."
  • "The back ribs - pictured - really are not for the faint-hearted, as the menu suggests, and were plentiful enough that the two of us who ordered them needed help finishing."

Cons:

  • "Wifi didn’t work for us even though we logged on we never connected."
  • "Issues with breakfast and customer service during breakfast."
  • "The restaurant and bar were really busy. We were placed in the restaurant but next to the bar, with no barrier. So we found it difficult to make ourselves heard."
  • "We had a enjoyable 1 night stay in the Trikki Woo suite over BH weekend. Room was clean, comfortable, plenty of room and had all the amenities."
  • "The room was a perfect blend of old world charm in the bedroom and modern luxury in the bathroom."
  • "I wasn't pleased with the wifi as it required a lot of personal information in order to get online. I prefer much simpler access with a single password."
  • "There was no parking available in the center square anytime during our stay. We paid £8.00 for 48 hours in the National Park parking lot."
  • "We stayed in the village & decided to have lunch there on Thursday it was scrummy. Brilliant service, lovely attentive staff. Fabulous fresh food."

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