Address: 20 Richmond Rd, Catterick Garrison, DL9 3BA, United Kingdom
Phone: +441748833972
Rating: 3.9
based on 159 reviews.
Food Quality
Pros:
"It serves good food."
"The food was well cooked and well presented."
"I had chicken skewers, very tasty and not dried out."
"The new burgers on the menu were absolutely ace."
"The steak was actually extremely nice."
"The food was delicious and enough to satisfy any appetite!"
"The food is also always fantastic. The portions are generous and always come out piping hot and beautifully presented too."
Cons:
"Would give this a zero if I could - awful... over an hour wait for the starter which was mediocre to say the least."
"Ordered a steak well done it came back medium wasn't happy."
"To top it off the chips tasted like cardboard."
"Unfortunately it was the worst meal I have ever had. The bacon was slimy. Didn't even taste of bacon."
"Food was cold, steak which was supposed to be medium rare, came totally rare and cold."
"The gammon was burnt and tasted like charcoal, the fish and chips were lukewarm."
"The fish and burgers were overcooked and the chips were clearly fried in old burnt oil."
Service
Pros:
"Staff were helpful attentive polite.. Service was excellent."
"Very friendly staff, they seemed happy and enthusiastic."
"The staff are all so keen to help and happy to see you; it really makes a welcoming atmosphere."
"We were served and looked after by a charming young man called Mark. He was very efficient and happy in his work and his customer service was second to none."
"The friendly welcome from Conor was refreshing, nothing was too much trouble."
"Service is good, friendly staff."
"Great service with friendly staff."
Cons:
"Contacted head office and promised vouchers by the manager of foxglove but I'm still waiting! Not happy!"
"The staff waitress was very rude and disrespectful and even eye rolled me and my family."
"A very rude staff didn’t give us the drinks menu and was saying he would take order via app only."
"Service from bar staff was polite and attentive. Food was well below standard, didnt eat it."
"Service is good, friendly staff. But holy cow - don’t order the Nachos."
"The service was slow, very under staffed for the amount of people coming in."
"The service was shocking, we never eat together, 2 of us got our food straight away then got cold whilst waiting for everyone else's (20/25 mins later)."
Cleanliness
Pros:
"The staff are friendly, the place was clean and tidy."
"It has a 5* hygiene rating which is always a must for me."
"Nice and clean both in the restaurant itself and the ladies toilets."
"The place was nice and clean."
Cons:
"Food good but tables and floors left dirty. We were there an hour and 4 tables were dirty with lots of food on the floor."
"The seating area floor was absolutely filthy with dropped food."
"Came in to a less than half full restaurant full of uncleared tables hunting for somewhere to sit."
"The place stinks of toilets, the burger was raw."
"Place was sticky. Couldn't open 1of the menus."
"Tables were dirty and overall if you are wanting a calm, quiet evening out to enjoy a few drinks and a meal this isn't an ideal location."
"food came... no sweet potato in sight."
Value
Pros:
"This is a reasonably priced restaurant."
"Different deals each day, which is decent value."
"Prices are very reasonable."
"Good for families on a budget as lot of special offers and daily deals.. you won't leave hungry."
"Value for money is incredible."
"food is very good with very competitive prices."
"Very nice and decently priced food."
Cons:
"Most of the food is frozen and deep fried!"
"Cheap n cheerful but food mediocre."
"The messy fries were not really my cup of tea."
"The kids icecream let it down."
"Wednesday offer of £6 beer n a curry is impossible to access."
"Service ok. Again lack of meals which should be available ALL day."
"Their beer selection was ok but I wish there was more selection."
Atmosphere
Pros:
"It was quiet when we visited.. so especially calm atmosphere."
"The atmosphere was representative of the local armed Forces community with some fantastic picture of the local area."
"Nice atmosphere accept when the football is on, but that's only because I'm not into it, but lots of big screens if you like that."
Cons:
"Sorry won't be back again!"
"It's looking tired already."
"The atmosphere was terrible, the language from the lady next to us was awful."
"We waited 45 minutes for our food to arrive with 2 small children!"
"The curry was cold, the other burger with chicken was oily."
"Luke warm food, bacon missing from one of the burgers and so called bbq sauce needed flavour."
"The chicken tasted like a rubber and looked like tortilla."