The Foxglove Reviews Summary

Category: Pub

Address: 20 Richmond Rd, Catterick Garrison, DL9 3BA, United Kingdom

Phone: +441748833972

Rating: 3.9
based on 159 reviews.

Food Quality

Pros:

  • "It serves good food."
  • "The food was well cooked and well presented."
  • "I had chicken skewers, very tasty and not dried out."
  • "The new burgers on the menu were absolutely ace."
  • "The steak was actually extremely nice."
  • "The food was delicious and enough to satisfy any appetite!"
  • "The food is also always fantastic. The portions are generous and always come out piping hot and beautifully presented too."

Cons:

  • "Would give this a zero if I could - awful... over an hour wait for the starter which was mediocre to say the least."
  • "Ordered a steak well done it came back medium wasn't happy."
  • "To top it off the chips tasted like cardboard."
  • "Unfortunately it was the worst meal I have ever had. The bacon was slimy. Didn't even taste of bacon."
  • "Food was cold, steak which was supposed to be medium rare, came totally rare and cold."
  • "The gammon was burnt and tasted like charcoal, the fish and chips were lukewarm."
  • "The fish and burgers were overcooked and the chips were clearly fried in old burnt oil."

Service

Pros:

  • "Staff were helpful attentive polite.. Service was excellent."
  • "Very friendly staff, they seemed happy and enthusiastic."
  • "The staff are all so keen to help and happy to see you; it really makes a welcoming atmosphere."
  • "We were served and looked after by a charming young man called Mark. He was very efficient and happy in his work and his customer service was second to none."
  • "The friendly welcome from Conor was refreshing, nothing was too much trouble."
  • "Service is good, friendly staff."
  • "Great service with friendly staff."

Cons:

  • "Contacted head office and promised vouchers by the manager of foxglove but I'm still waiting! Not happy!"
  • "The staff waitress was very rude and disrespectful and even eye rolled me and my family."
  • "A very rude staff didn’t give us the drinks menu and was saying he would take order via app only."
  • "Service from bar staff was polite and attentive. Food was well below standard, didnt eat it."
  • "Service is good, friendly staff. But holy cow - don’t order the Nachos."
  • "The service was slow, very under staffed for the amount of people coming in."
  • "The service was shocking, we never eat together, 2 of us got our food straight away then got cold whilst waiting for everyone else's (20/25 mins later)."

Cleanliness

Pros:

  • "The staff are friendly, the place was clean and tidy."
  • "It has a 5* hygiene rating which is always a must for me."
  • "Nice and clean both in the restaurant itself and the ladies toilets."
  • "The place was nice and clean."

Cons:

  • "Food good but tables and floors left dirty. We were there an hour and 4 tables were dirty with lots of food on the floor."
  • "The seating area floor was absolutely filthy with dropped food."
  • "Came in to a less than half full restaurant full of uncleared tables hunting for somewhere to sit."
  • "The place stinks of toilets, the burger was raw."
  • "Place was sticky. Couldn't open 1of the menus."
  • "Tables were dirty and overall if you are wanting a calm, quiet evening out to enjoy a few drinks and a meal this isn't an ideal location."
  • "food came... no sweet potato in sight."

Value

Pros:

  • "This is a reasonably priced restaurant."
  • "Different deals each day, which is decent value."
  • "Prices are very reasonable."
  • "Good for families on a budget as lot of special offers and daily deals.. you won't leave hungry."
  • "Value for money is incredible."
  • "food is very good with very competitive prices."
  • "Very nice and decently priced food."

Cons:

  • "Most of the food is frozen and deep fried!"
  • "Cheap n cheerful but food mediocre."
  • "The messy fries were not really my cup of tea."
  • "The kids icecream let it down."
  • "Wednesday offer of £6 beer n a curry is impossible to access."
  • "Service ok. Again lack of meals which should be available ALL day."
  • "Their beer selection was ok but I wish there was more selection."

Atmosphere

Pros:

  • "It was quiet when we visited.. so especially calm atmosphere."
  • "The atmosphere was representative of the local armed Forces community with some fantastic picture of the local area."
  • "Nice atmosphere accept when the football is on, but that's only because I'm not into it, but lots of big screens if you like that."

Cons:

  • "Sorry won't be back again!"
  • "It's looking tired already."
  • "The atmosphere was terrible, the language from the lady next to us was awful."
  • "We waited 45 minutes for our food to arrive with 2 small children!"
  • "The curry was cold, the other burger with chicken was oily."
  • "Luke warm food, bacon missing from one of the burgers and so called bbq sauce needed flavour."
  • "The chicken tasted like a rubber and looked like tortilla."

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