Red Lion Reviews Summary

Atmosphere & Decor

Pros:

• "It's great since they had the refurbishment."
• "I haven't visited for a few years, and was seriously impressed by the refurb."
• "Very attractive decor and comfortable seating."
• "On a positive note atmosphere was lovely."
• "There was a lovely Christmas atmosphere."
• "First visit since refurbishment - like the new look."
• "A great family vibe with a real 'feel good' factor."

Cons:

• "The only positive thing is.. I definitely will NOT go there again... the dreadfully loud live music from outside drifting in was horrendous."
• "Empty and no atmosphere lost all character."
• "The pub atmosphere is nice it's such a shame the food is well below any standard."
• "There were only a handful in the restaurant; so it was a bit quiet, perhaps some music would have been nice."

Service

Pros:

• "The service was excellent."
• "The staff were all very friendly, the drinks were well priced and they had a large selection to choose from."
• "The staff were attentive and pleasant."
• "Our waiter Tom was very friendly and always happy to recommend dishes on the menu."
• "Friendly staff ready to help with anything you need adds to the excellence."
• "Service great lovely welcome from young lad who found us a table for two."
• "The staff were very welcoming and caring."

Cons:

• "The older guy at the front who I assume was the manager or owner was really rude and shouting needlessly at a young waitress."
• "Sadly the carvery here has gone from being one of the best in Norwich to one of the worst. Service was also very poor."
• "Service is incredibly slow, the waitresses just chat and stare at you while you’re waiting to place an order."
• "The general attitude of the staff was unprofessional."
• "The waitress was clearly struggling with how busy it was but she did take it out on us a little, like she really didn't want to be there."
• "when we left waitress came after us asking if we had paid and was rather rude"
• "Very disappointed, the food was average, however the service and most of the staff unhelpful and rude."

Food Quality

Pros:

• "Always a lovely carvery and although I'm a vegetarian so don't have meat there is always a varied selection of veg plus roast and new potatoes and Yorkshire puddings."
• "Food was delicious! Three of the five orders were tweeked - add this, remove that, etc. Food arrived exactly as ordered."
• "Food is delicious and more than adequate."
• "Food was brilliant, very good sized portions and incredibly tasty."
• "The food was delicious - empty plates for main and dessert."
• "Had steak and omg it was fantastic. Beautifully cooked, lovely chips and a really good peppercorn sauce."
• "The food was very tasty especially the baked Brie."

Cons:

• "Went for a carvery recently. Not that nice tbh."
• "the mash was packet mash"
• "The food was lukewarm and tasteless."
• "Food took ages to come out. The kids pizza was a deep dish frozen and microwaved mini pizza."
• "My risotto was tasteless and, without any announcement or apology, was topped with cocktail prawns instead of the king prawns listed on the menu."
• "Food uninspired."
• "The carvery was terrible dry beef couldn't put a knife through it."