The Dunes complex Reviews Summary

Service

Pros:

• "Service was excellent and the food (carvery) was tasty and plentiful."
• "The team at the Dunes are doing a great job at sticking to the rules, and making those rules clear, so a huge well done to them!"
• "Brilliant service cannot fault the way paddy runs this place food and drinks ordered and served within 10 minutes of ordering."
• "Staff in abundance and were very attentive and prompt."
• "The staff couldn't do enough they are really friendly and welcoming."
• "Very friendly staff working hard in the current situation."
• "The staff were all really friendly. Checked on us regularly to see everything was ok or if we needed anything."

Cons:

• "When ordering my meal the girl behind the bar was having a conversation with someone else whilst serving me."
• "Poor service and poorer food. Asked 6 times if I was ready to order, I ordered the first time. Long wait for poor over cooked food."
• "Man serving let me stand at the bar for 10 minutes serving 3 people in front of me before telling me there was a queue."
• "Poor service at the bar was thinking about leaving at this point but we stayed as it started to rain."
• "Asked for it to be laid out on a plate so they could eat it easier and the manager flipped out and chucked us our money back, saying go elsewhere."
• "We were charged higher prices then what was shown despite again being no updated menu out anywhere."
• "The whole place is a disgrace. The floor is sticky as are the tables and chairs."

Food Quality

Pros:

• "The food was excellent! Taste buds came alive!"
• "Had a carvery their just before absolutely delicious loads and loads of fresh vegetables and choice of four meats, homemade apple crumble for afters yummy."
• "Food is great prices are great the staff are friendly... 100% recommend this place."
• "The breakfasts are bang on and reasonably priced, with the food being cooked to perfection, and served with a smile."
• "Food was amazing especially the salad."
• "The food is lovely and very fairly priced."
• "Food was all first class, And cooked to perfection, All beautiful done meat was very tasty and tender."

Cons:

• "The burger tasted almost sour and clearly very old and frozen."
• "15 july 21 fish & chips& peas twice take away £18! over priced, one fish was yellow/pink and smelled awful."
• "Kids meals was horribly laid out, they don't even cut up a child's pizza."
• "Opening the box to get the peas out I was greeted by 3 ants."
• "Went with the family to have lunch. We had an 8 month old baby with us and asked if they could make a small bowl for the baby (obviously pay for it) but they point blank refused."
• "Great meal, but disappointed that the menu provided on the day had prices inflated from that shown on the website."
• "Decided on lunch here with Family on Saturday 15th August..What should have been a relaxing experience was a total disaster and ruined our visit to Mabelthorpe."

Atmosphere

Pros:

• "The dune complex is fantastic everyone that works there is so friendly an has a load of polite people too."
• "A lovely and friendly atmosphere my family and i felt covid safe and the food was hot and amazing all staff has good hospitality skills and the owners were friendly and helpful."
• "The dunes serves amazing food and very good entertainment for both adults and children."
• "Magician was beyond amazing and the live singer is great."
• "Fabulous New Year's Eve night celebrations at The Dunes, brilliant entertainment."
• "It's a good atmosphere and friendly bar staff and waitress and waiter's."
• "Great atmosphere."

Cons:

• "If you like annoying somewhat funny magician and the noisy wrestling, plastic picnic tables and a tannoy system screeching then this is the place for you."
• "Although this is a lovely place to take your family, I was left feeling very disappointed! because we were told by staff that there was entertainment on! So 17 of my family visited the dunes complex we went in the back room where the kids entertainment was only to be kicked out the back room at 8 pm."
• "Absolutely disgusting, first time going in had a terrible experience and will never go back."
• "The glasses were filthy."
• "The inside is dinghy and need some money spent on it."

Accessibility

Pros:

• "Ramps everywhere for easy access, the disabled toilets were well-equipped and roomy."
• "As a disabled person, I found the accessibility to be excellent."
• "It's very clean inside and outside and a good view of the beach."
• "It is so clean and it's also dog friendly as well."
• "The views of the sea and beach are panoramic and beautiful."
• "Oh, and they have a fabulous location right on the sea front too!"
• "Having great sea views too, what more could you ask for."

Cons:

• "If you are not staying in walking distance ensure you book a taxi in advance as for our first night we struggled to get back."
• "Kids meals had risen from £4.25 to £7."
• "If you are a vegetarian then the menu was rubbish, nothing on offer on a Sunday."

Entertainment

Pros:

• "The dunes is a great place to be Debbie paddy are amazing n so are their staff very friendly atmosphere."
• "Fantastic entertainment summer and winter."
• "The entertainment provided is fabulous and the food is Outstanding!"
• "There's live entertainment most weekends."
• "A variety of entertainment."
• "Live music weekly. Make sure you visit x"
• "The entertainment was fab still laughing about the pig racing."

Cons:

• "Menu of drinks doesnt match what was available on the day, which is disappointing as it's not till you are ordering at the bar you find out."
• "Tonight there was a singer entertainer and he was on for the whole day. In the evening, there was a quiz which was brilliant."
• "They have what looks like an entertainment area."