Olivello Reviews Summary

Food Quality

Pros:

• "The food was absolutely beautiful and the service was fantastic."
• "Excellent restaurant for gluten free, almost everything on the menu can be made gluten free."
• "Food was perfect and tasty, lots of choices etc, service was outstanding."
• "The "Tomapork" steak is awesome. Lots of options and reasonably priced."
• "The food was gorgeous, I had the King Prawns, beautiful, and a Parmo!"
• "Food was really good. Tasty perfect portions."
• "The starters were soooooo tasty and the mains we had were incredible."
• "Beautifully decorated lovely staff couldn't do enough for us had Sunday lunch I had chicken my son in law had chicken my wife had beef it was lovely plenty of veg the Yorkshire pudding was huge."

Cons:

• "Mussels we ordered were very small almost like winkles, so quite disappointing."
• "Parmesan was slightly burnt and a bit bland. Chips were okay."
• "Chicken portion was very small in sauce."
• "Sunday roast was ok, nothing special. Meat and Yorkshire pudding nice but veg hard and bland."
• "The food was less than average and the service even worse!!!!!!"
• "Chicken was very thin and it had been over fried was very greasy hardly any bechemel sauce just over grilled cheese."
• "Service was really good. Recognized one guy who use to work in one of other Italians. Few bad points the garnish in the drinks well the blueberry's where off."
• "Food was cold (Like had been microwaved for 10 seconds and thrown on a plate cold) - Food was sickly."

Service

Pros:

• "Server Paolo was amazing. He had the chef whip up a fresh batch which was perfect."
• "The staff are great, so lovely and very attentive."
• "Staff were great even though busy. Service was a little slow, however restaurant was busy."
• "Greeted instantly by the owner, very welcoming and friendly."
• "Lovely surroundings as for food I’d love to comment but ...........still sat here as I wrote this Over an hour and half and only just had starter Waiter has as much charisma or enthusiasm as a 10 year old corpse Zero interaction or interest .... oh unless you want another drink."
• "Fantastic and reasonably priced meals with much better than the average service this place is a real home from home."
• "Nice food and environment ,but not enough staff for the amount of costumers therefore leading our meal to take a considerable amount of time and starters are way to big if you are expecting to have a main course."
• "After reading reviews i was a little dubious about eating here, shouldn't have been service was prompt, staff lovely, food great , atmosphere spot on this is now our favorite restaurant and will certainly be visiting a lot more."

Cons:

• "Service though was extremely slow, even though the restaurant nowhere near full capacity."
• "First visit here for a celebration meal. 5 meals ordered 4 arrived plus one wrong order."
• "Our calzone was over baked and hard, and no amount of sauce could soften that."
• "The only saving grace was the tagliatelle and salmon absolutely lovely plenty of salmon."
• "Unfortunately the cocktails we got where substandard, and most of the table had finished eating."
• "By the time it was about to arrive we had finished eating. A fantastic day ruined Poor customer service."
• "We finally decide to walk away as being totally ignored."
• "TOTALLY DISGUSTED!! DIABOLICAL CUSTOMER SERVICES!!!"

Atmosphere

Pros:

• "Quite quiet when we went, so unfortunately not much atmosphere."
• "Great atmosphere. Lovely food and amazing value."
• "First time in the restaurant, food was wholesome, and tasty, atmosphere was great for a Tuesday evening."
• "Only downside it was so so loud we couldn't hear each other speak, but that's not the restaurant's fault."
• "Food was perfect and tasty, lots of choices etc, service was outstanding and the restaurant is perfect for everyone whether this be couples or families etc."
• "The decor is modern yet quaint, very beautifully done."
• "The atmosphere warm and relaxing. The seafood pancake and king prawn starters were both delicious and something we will definitely order again."
• "This place goes above and beyond to make the experience memorable."

Cons:

• "Just sussing this place out for mobility scooter access.....First pass, not good, they have created a virtual tunnel into the premises which would make it difficult if not impossible to gain access."
• "Ok food ? We all have different views on food ? This is in my opinion a good honest review food was good but not what I ordered but enjoyed."
• "First time I have been today and was very disappointed. Ordered an original parmo with chips. Chips were Luke warm and did not taste freshly cooked more like warm ups the chicken was the same just warm and very rubbery."
• "The starter nachos was lovely. Very dissapointed with the chicken parmo the chicken was very thin and it had been over fried was very greasy hardly any bechemel sauce just over grilled cheese."
• "Went yesterday got a nice table for 2 we were left for ten minutes with menus and not asked if we wanted drinks I had to shout and ask could we have drinks."
• "Had a lovely meal, ordered food straight away along with drinks and I can't praise the staff enough to be honest."
• "Been going here for a while now for a parmo and they where very good but I have noticed the size seems smaller and they charge a pound now for the salad and I got to say it was a joke tiny bit of lettuce bit of tomato and that's it even my hamster would have thrown it back at me like so many restaurants and takeaways after a while their standards drop not to mention the parmo was luke warm come on olivellos sort it out or you will loose custom."
• "The service was good,we were in the back room which I didn't know they had but it was a nice place and cozy.Wasn't impressed with the parmo but everything else was really nice,will be going back to try a steak as they looked awesome."