Oven Restaurant Reviews Summary

Service

Pros:

• "Absolutely brilliant service from start to finish. The owners and the waitresses are brilliant and so friendly."
• "Service was quick but very professional and such a lovely team to be served by."
• "Staff were professional, polite and attentive."
• "All waiting staff efficient and polite."
• "Very attentive staff couldn't do enough for us they were friendly and professional."
• "The service was the best I have ever had."
• "The staff were attentive and efficient."

Cons:

• "The service is terrible, steak is just average and not worth the price, in the first 20 minutes no one came to serve me."
• "You could hear Management shouting at the staff one young girl started to cry not very nice to see."
• "Following this we had people constantly checking on our table to the point of every couple of minutes which made us all feel very uncomfortable."
• "Service was terrible, table booked well in advance for a large group of people. Half the food was brought out and the other half about 20 minutes later!"
• "It was super busy, people crammed in, but a lot of staff, however they weren't well trained..."
• "Unfortunately the service was poor and some staffs attitudes were poor, felt like we were intruding."
• "Service was horrendous, constantly hassled if we had finished yet the plates were full and the bairn was clearly still eating."

Food Quality

Pros:

• "Amazingly great food here last night so well done to the excellent chefs and kitchen staff."
• "Food was cooked fresh and didn't have to wait long, we all thoroughly enjoyed it."
• "The food was fabulous."
• "The food was simply delicious and the Margarita Pizza was the best I've tasted anywhere in the world."
• "All three meals were great. Good menu, fantastic food quality and efficient service."
• "The food as well presented and really tasty, we were surprised at portion size given that some of us ordered the 2 courses for £9.95, they were huge!"
• "The food was outstanding. We all had something different and every dish was cooked to perfection."

Cons:

• "The food come out in around 20 minutes and whilst we waited we were served with lovely fruity water which went down a treat!!"
• "Fish cake - I would not consider it as a fishcake. It's rather a potato croquette with bits of fish in it."
• "Left over half of my steak couldn't chew it."
• "Cold chips, steak was advertised as pink..more like shoe leather and cold."
• "Food was okay, could have being hotter."
• "Whatever sauce it was was awful, a dry piece of chicken in a strange sweet sauce."
• "The black pudding starter was almost raw. Soggy and cold, potato skins weren't much better."

Ambience

Pros:

• "The ambience is both mesmerising and welcoming at the same time."
• "A fabulous place! Lovely surroundings, (music not too loud to chat)."
• "A nice warm atmosphere as you enter the restaurant."
• "Nicely decorated and modern and in a good location."
• "The atmosphere is very nice too and you forget you are on Middlesborough high street."
• "The mood inside was amazing, the decor was lovely."
• "The atmosphere was relaxed and friendly."

Cons:

• "But, you didn’t get time to enjoy being there."
• "To say there was only 4 tables in it was boiling."
• "Where all 13 of us were sat it was very cold. Had to put our coats on."
• "Very busy, very noisy and hot."
• "The only issue was the temperature of the room. We sat on the far right and it was really stuffy."
• "While we were eating bring through rubbish past tables where people are eating isn't a very good thing to do."
• "Because of the Oven's success seems to be short of toilet facilities. ..only 2 ladies loo's?"

Value

Pros:

• "The price best in Middlesbrough."
• "Price wise it's great value for money."
• "The price was very reasonable too, we will most definitely be returning again."
• "Reasonable prices - around £5-8 for a lunch and £10 for a dinner."
• "For the price, you really can't beat what you're getting here, lovely food, chicken that's crispy on the outside and moist on the inside, fries that melt in your mouth."
• "Given the quality surroundings and the food I expected to pay much more. Very recommended!"
• "The food is excellent and good value for money."

Cons:

• "Wine £18.95 a bottle, never understood why restaurants charge ridiculous prices like this."
• "Food was lovely but overpriced especially when you query bill to be told there's a £5 supplement on one of meals but sorry it doesn't state that on menu."
• "Prices were more expensive than on the web site."
• "Cocktails are slightly over priced."
• "The food is massively overrated £22 for a lamb dinner that was drenched in gravy and way too rich I couldn't eat it, and the beef was so dry."
• "Prices were more expensive than on the web site."
• "The food was lovely but it was over priced."

Management

Pros:

• "Our Egyptian host ensured we had a wonderful evening from start to finish."
• "It was good to see the owner milling around today and even helping his staff with the customer service, handing out food etc."
• "The owner often works the tables himself which is great to see, very chatty and pleasant guy."
• "The owner is a great guy who allowed me to take mocktails home for my pregnant wife."
• "The staff were incredible and I wish I could give them and the restaurant the ten stars they deserve."
• "Manager frantically looked for us a table for ten minutes even though it had been booked for 7:45 three days ago."
• "They managed multiple food intolerances well."