The Mandarin Fusion Reviews Summary

Food Quality

Pros:

• "Food quality is well above average."
• "The food was absolutely amazing."
• "Very nice food, pretty decor, and great service."
• "Best Asian food we’ve tasted in UK!"
• "Really good food. Hot and sour soup, and crispy duck esp good."
• "The food was beautiful."
• "Absolutely lovely food. Cooked to perfection."

Cons:

• "We ordered special crispy noodles which appeared to be instant ramen noodles(cost 99p) not cooked all the way."
• "It didn't quite reach the usual high standard as too much oil."
• "The Mongolian Lamb was cold, the Beef was more white onion with ginger and spring onion."
• "The fish they gave me was hard in the middle like it had been just taken out from the freezer."
• "The chicken was tough. The crispy duck was very dry and not crispy."
• "The food is greasy, small portions, very overpriced."
• "The food tasted okay but was way over priced, very greasy and served luke warm."

Service

Pros:

• "Excellently managed to be able to achieve this standard."
• "Staff and service are impeccable!"
• "The staff were very friendly and the food was served quick."
• "The service was faultless all the staff were very attentive."
• "Very welcoming and attentive staff."
• "Staff very friendly and helpful."
• "Service is prompt, friendly and very helpful explaining the menu."

Cons:

• "Extremely expensive for what you get. Not worth it we were so hungry my partner had to get something to eat on the way back."
• "I felt a bit rushed as soon as you put your cutlery down, they were clearing the plates."
• "Sometimes achingly slow and some staff members need a serious attitude adjustment."
• "Staff aren't very attentive, the blonde woman that took our order was cold and snappy."
• "Overall poor dining experience which left me feeling I wished we'd chose somewhere else; the service was so poor pathetically disjointed we had 6 different servers."
• "Orders taking ages and there's no message or call from them about a delay."
• "The service was terrible."

Atmosphere

Pros:

• "Fun and relaxing atmosphere made for a perfect dinner."
• "Ambience and decor is lovely."
• "Comfortable and beautifully decorated dining area creating a lovely ambience."
• "It's a large place with plenty of room between tables. It is clean and has a good atmosphere."
• "Lovely atmosphere."
• "Great atmosphere, busy and nice."
• "First time here and wount be my last one amazing atmosphere great and quick service the food is to die for."

Cons:

• "Believe me I will never step foot in there again nor colleague & friend as we were made to feel like we were unnecessary distraction."
• "Unfortunately we was made to feel alienated by the staff."
• "Far too cramped it's like having dinner in someone's sitting room."
• "Most unpleasant experience."
• "Ambience and decor is lovely, but that's where the magic kinda stops."
• "The food is extremely horrible."
• "Overall experience was disgusting."

Value

Pros:

• "Found this restaurant by chance. Just as well we were hungry as we had the Cantonese set meal. Staff helpful but not intrusive. Reasonably priced, would return when we are next in Bournemouth."
• "Tasty Tasty! I have been to this restaurant a number of times and would like to comment on the attention to detail, every time I visit it is a very pleasant experience."
• "Very good selection of authentic Chinese dishes excellent wine list attentive staff good value 3 course."
• "Went for the tapas lunch. Really good quality for a reasonable price."
• "Very reasonably priced and great portions."
• "Had s&s chicken and chicken chow mein which was lovely. That rice and two soft drinks came to £20 which is very nice."
• "A rather expensive place but absolutely delectable food."

Cons:

• "Very expensive for the portion of food you receive."
• "The food arrived late, cold and in much smaller portion sizes as you would receive when sitting in the restaurant."
• "Probably won't come back, unfortunately wasn't worth the money and just get a cheaper take out next time."
• "Very expensive. Meal certainly not worth the money."
• "The food was too salty and the curries had like 5 pieces of leanly sliced chicken."
• "Very pricey food (tasted OK, not great). Portions very small."
• "Drinks and food overpriced with small portions and no effort made, I couldn't eat my meal which was horrendously over spiced and obviously wrong."

Management

Pros:

• "The waiting staff and manager were lovely and made sure we had everything we needed."
• "The staff coped really well with our large group of around 20 people."
• "The restaurant was spotlessly clean with very good covid safety measures in place."
• "They are well set up for social distancing with perspex screens between tables where necessary."
• "The restaurant is kitted out to a good stand and even the toilets were exceptional."
• "Lovely warm welcome when first arrived."
• "The food from start to finish was excellent, of a good quality, hot and flavourful and enough of it too, which is often not the case with some set menus."

Cons:

• "The manager and all the staff are extremely rude."
• "The way this manager responds to all the negative reviews shows such a psychopath he is!"
• "They were so rude to my partner on the phone."
• "Shocking behaviour by the staff, especially the owner of the company."
• "The manager did sort of show what was written down but didn't want to let us have a good look."
• "The manager wasn’t understanding and wasn’t even ready to resolve the problem but instead tried to shut my friend up."
• "Absolutely appalled by the service I received the evening."