Happy Gathering Reviews Summary

Decor and Ambiance

Pros:

• "Lovely tranquil place with sensational authentic chinese food."
• "The vibes are very nice and I can see many hongkongers in there enjoying the dim sum at the same time!"
• "Like the atmosphere, decorated like traditional Hong Kong style (Dragon & Phoenix hall)."
• "Authentic atmosphere."
• "Lovely atmosphere. Highly recommended."
• "The atmosphere is great simply due to the amount of people that go there day in day out."
• "The patrons were very nice and understanding, the place was very nice and the interior is really really good."

Cons:

• "Decor is aging and carpet needs a good clean or replacing."
• "Building is tired and stuck in the 1970s and a bit of a dive tbh."
• "Decor very dated, untidy and team members not very helpful."
• "It's dated hardware, dirty stinking carpets, awful lighting and leaking roof through the suspended ceiling would benefit a full refurbishment."
• "The decor isn't 5 star."
• "The environment is a bit dimmed for my liking."
• "Freezing cold, no atmosphere."

Service

Pros:

• "The staff are so polite."
• "Food was fresh, staff amazingly accommodating and friendly. Service was fast."
• "Great food and service at a good price."
• "Outstanding food and great service."
• "Service is always impeccable and the staff and managers are all so nice."
• "The service was excellent and fast, the staff were very friendly."
• "The staff were very attentive and showed great patience for our very hungry 5 yr old who was determined to not sit in his chair!"

Cons:

• "The man who answered my call was terrible with customer service."
• "the service was to say the least appalling."
• "Service was very slow, even when quiet."
• "Service can be slow at times."
• "Service is inconsistent and split into those that give a great service to the down right rude...and always gets the order wrong."
• "Slow and very poor service orders did not turn up to the table at the same time."
• "Very Bad Service Attitude！"

Food Quality

Pros:

• "The shrimp dumplings are pump and fresh."
• "Super tasty and highly recommend."
• "Large portion, delicious food, value for money, popular also among Chinese people."
• "Great authentic food at great prices."
• "Pork belly rice was absolutely top notch."
• "Best Dim Sum I’ve had in the UK for a long time."
• "The food tastes great."

Cons:

• "Awful experience terrible service and myself and my family all contracted food poisoning from here (campylobacter)."
• "Food was pricey and yet wasn’t as good as expected."
• "Its very over priced."
• "We ordered har gao but the meat inside was raw!"
• "The dishes were all bland and tasteless unfortunately."
• "Quality of food was not consistent, the prawn dumplings (Har Gao) was over steamed."
• "Main meals cold and dried out, stale soft prawn crackers, wrong meal brought and not replaced."

Accessibility

Pros:

• "Parking is ok."
• "The covid checks and signs are excellent and your temperature is taken as you enter."
• "A huge pot of Chinese tea will only set you back £1.40."

Cons:

• "It is upstairs though so not so easy for a wheelchair user."
• "Parking can be tricky for disabled as its on a main road."
• "No lift up because I’m problem my heart and not good stairs, u know equality act in 2010 need lift easy for disabled people s and older peoples."
• "The restaurant is unsuitable for wheelchair users as first floor is mainly used with no lift access."
• "There is bo consideration for wheelchair users or people with poor mobility."
• "It may be an issue for those with mobility issues as the restaurant is upstairs and I didn't see any other way up apart from up the stairs."

Value for Money

Pros:

• "On weekdays it is £6.90 for two generous courses."
• "They have a westerner friendly menu and a proper Chinese one, so there's plenty of range - we mixed and matched, with some excellent dishes at fairly reasonable prices."
• "All reasonably priced and good quality food."
• "Good Chinese restaurant with well cooked food at reasonable prices."
• "The kids meal is value for money and the portions aren't small."
• "The food is very much worth the price in terms of taste, quantity and price. Worth it."

Cons:

• "Recent years has shown an increase in price."
• "Food Standards Hygiene rating currently displayed on the front door is 1/5, so not good."
• "The portion size of the mains are tiny for the price."
• "Expensive, well well overated on Google reviews."
• "The food is standard - you could probably get better food at a different restaurant for less the price."
• "The portion size of the mains are tiny for the price."
• "Seriously bland, uninspiring and overpriced food."