Pizza Pilgrims Victoria Reviews Summary

Food Quality

Pros:

• "Delicious neapolitan pizza. Dough is light and crunchy, toppings were delicious."
• "Their wood-fired pizzas have thin, crispy crusts and a variety of tasty toppings."
• "The simple menu and quality ingredients make it a go-to spot for pizza lovers in the heart of the city."
• "This branch is amazing! The Fiorentina pizza with creamy spinach base was very good."
• "The pizza was delicious, and the service provided by our server, Fadi, was excellent."
• "Their peach sweet tea was also super refreshing!"
• "I was desperate to have a pizza gluten-free in London. But finally, I found this place in Victoria."
• "Food is freshly made and excellent, staff are always friendly and attentive."

Cons:

• "The noticeable reduction in size for the gluten-free pizza disheartening."
• "The food was good, a bit burnt at the edges as seen in the picture."
• "Food was good but the toppings didn’t help matters. Double pepperoni with honey - no honey that we could discern, and pepperoni was too thick."
• "I am fascinated by this restaurant, but the pizza took around 40 mins to arrive."
• "My pizza was too burned and with too little cheese."
• "Their pizzas were huge and so tasty, but the arancini were the best I have tasted."
• "I was told by the shift manager they have an hour waiting list since I had no reservation."
• "The pizzas were huge and so tasty, but the Mac and cheese balls were such comfort food!"

Service

Pros:

• "The service was awesome, they offered to take pictures of us and gave us free snacks."
• "The staff are warm, friendly and just the right side of flirtatious without being creepy."
• "It was crowded and busy, but we got a table for two without a reservation straight away."
• "The staff were so friendly and helpful and the manager really went above and beyond."
• "The service was very friendly and attentive! The njuda pizza was pretty good and nice with a side salad."
• "Our waiter did not skip a beat: he saw the number of people and the number of pizzas ordered and knew to suggest plates for sharing."
• "The staff are so nice and friendly. The restaurant tends to be busy between 6 pm and 8 pm, yet you may not wait."
• "Great service staff are friendly and attentive."

Cons:

• "Sadly it's another establishment that does not accept cash. Seems like the world is truly going cashless."
• "Service was good, not great, but that seems to be a thing in London…"
• "The service could have been better. The hostess made us feel unwelcome."
• "The service was quite slow, but it looked like the server was still in training."
• "The service was really poor. Too much chit chat amongst serving staff."
• "The staff didn’t make us feel particularly welcome."
• "Service was quite slow, but it looked like the server was still in training."
• "Staff should be trained to hold glasses using the bottom half of the glass, not the top section which you put to your mouth."