Address: 39 Maiden Ln, London, WC2E 7LJ, United Kingdom
Phone: +442072408309
Rating: 4.4
based on 374 reviews.
Food Quality
Pros:
"The lamb sausage stater is lovely 👍 The burrata cheese 🧀 awesome."
"Amazing pizza, cannot stress that enough. The dough, crust, tomato and toppings were all perfect."
"The pizzas are very good and the prices are quite acceptable for a place like this in London which tends to be quite pricey."
"Lovely pizza. Mostly crisp but a little soggy in the middle, but that’s just because of a lot of sauce and cheese which was great."
"The food is extremely good and also extremely resonantly priced, including the drinks."
"The quality of ingredients was fresh and I enjoyed the lamb sausage on the pizza giving it an alternative twist to a traditional pizza."
"The pizza was quite tasty, especially the sourdough crust."
Cons:
"The pizza was a bit too burn on the sides."
"Pizzas are extremely undercooked."
"Interesting pizzas, but the dough fails the two that we ordered."
"The dough was tasteless."
"The bases are quite thin and will get soggy if you are not a fast eater."
"Christmas dinner on a pizza is almost the worse thing I have ever eaten."
"Pizza crust was really thick which took ages to chew, and the middle can be soggy."
Service
Pros:
"Made us feel like VIPs, brought a birthday cake dessert for the family."
"Staff were very friendly, food was prompt and tasted delicious."
"Really pleasant atmosphere in the restaurant and friendly, prompt service."
"The staff is very nice and polite, they set a table for 8 on just a moment and pizzas for everybody ready in 5-10 minutes!"
"We were welcomed with such warm customer service and the service was also fast."
"The staff where also very kind and extra helpful. The price was also excellent regarding the quality of food they provide."
"Service was quick and attentive."
Cons:
"The restaurant was very, very noisy, to the point where you need to shout in order to have a conversation."
"It gets very busy so we did get a bit forgotten about at times."
"The waiters seemed like they couldn't be bothered."
"Service wasn’t great, I asked for water but the waiter simply walked out the restaurant."
"We were seated for approx. 15 mins without anyone coming to serve us."
"The restaurant wasn't very busy but the service was slow..it seemed they were short on staff."
"The service is prompt, but orders do take an unusually long time to get to the table."
Atmosphere
Pros:
"Lovely decor upstairs and a really fun atmosphere- you can watch the pizzas being cooked."
"The atmosphere is quite swanky and lively."
"Nice location in atmospheric street."
"The overall atmosphere was welcoming."
"There's a lovely relaxed atmosphere here."
"The restaurant has a great, laid back atmosphere."
"Love the atmosphere- great music choice. It was Queen, Bowie and more."
Cons:
"There was a mouse running around the back of our table."
"The restaurant is very loud & noisy."
"They've definitely crammed the tables in (folk literally on top of each other)."
"The restaurant itself looks quite nice but the lack of customers tells the story…"
"The place was so busy, packed and loud that I couldn't really enjoy my meal."
"Basement was very stuffy and not a great experience."
"Space was really small and crammed, so we had to eat with 3 layers of outerwear on our lap which made it a bit uncomfortable."
Value
Pros:
"Less that £10 for a decent sized, great tasting pizza in central London, you cannot beat it."
"Really reasonably priced."
"The service is always super fast, and the pricing is great compared to other places in London."
"Always high quality and very reasonable prices."
"Prices are very reasonable, lean toward low, compared to other pizza places."
"Fair prices for a covent garden pizza place."
"Best of all, incredible value - 2 pizzas, a bottle of red and two puds for £44. In central London. Bargain."
Cons:
"But as - in my opinion - the pizza isn't overly covered with the ingredients, the price is quite high."
"If you order a Negroni or any other special alcoholic drinks, it comes in the same tiny glass that they provide for water (with TONS of ice), at £5.50."
"Aperol for 5.5£ and 'rose wine' 6.80£. I think this size of drinks is not even overpriced. Is ridiculously less in the glass."
"The 'optional' service charge is automatically added to the bill."
"Tasty pizza, but drinks were small for the price and a few hidden charges."
"The 10% service charge is totally not justified."
"Drinks are probably on the pricier side for what it is."
Staff Attitude
Pros:
"Staff have always been polite and welcoming too."
"The staff were very friendly and attentive."
"We were served by Tayra who was very patient and kind throughout the meal."
"Both managers (dryele and imi,) took great care of us."
"Andrea was the perfect host, going above and beyond normal service."
"The staff members are super lovely and friendly."
"A true gem. Nike looked after us."
Cons:
"Frankly I can’t understand the hype about this place and long queues."
"The waitress didn't know that there is such a thing dry wine- we needed to explain to her that not all the wines are sweet."
"Very rude stuff. Tried to shame us for asking to remove service charge after we had a completely burnt pizza."
"The service is a problem. Arrogant waiter."
"The woman who works here (most likely the manager) behaved very rudely and aggressively."
"The staff was visibly annoyed to see guests arriving."
"The waitress was clearly not happy to be there or serving us."