Savoy Country Inn Reviews Summary

Service

Pros:

• "The people who served us were absolutely amazing and kind definitely recommend it."
• "The staff give exceptional service."
• "All staff were great and really welcoming."
• "The service was courteous and prompt and the staff were very friendly."
• "Excellent service bar staff were really lovely and chatty."
• "Very welcoming and friendly staff as soon as you walk in."
• "Staff were amazing very welcoming and a high standard of customer care."

Cons:

• "I will never set foot back in this place and will also advice other not too."
• "Her attitude was appalling"
• "Service was diabolical"
• "Unreal and just shocking customer service, I walked away and said forget the dessert we are leaving."
• "Tonight was terrible service. Waited 90 minutes for our food after asking several times."
• "Dreadful experience, waiting on staff unaware of unavailable items on the menu."
• "Service was poor, bordering on rude."

Food Quality

Pros:

• "The food was wholesome and tasty and at very reasonable cost, compared to what we’re used."
• "Our food was served in an appropriate time scale, it was well presented, it was hot and very tasty"
• "The food was absolute phenomenal! Everybody really enjoyed it and the service was really quick and the staff really friendly."
• "Food was good with good service."
• "The food was served quickly, it was hot and well presented."
• "Food was lovely"
• "Food was delicious and served piping hot."

Cons:

• "Meat pie was cold - just reheated it in the microwave - so it was rock hard, couldn't eat it."
• "The sweet potato fries were burned black, crunchy and inedible!"
• "The chicken was grossly overcooked with the skin nearly black, the roast potatoes were similarly overcooked and hard."
• "food was SHITE"
• "The real let down was the food; I ordered the cowboy burger and by far it was the worst burger I have ever eaten."
• "The beef was tough and fatty and the Yorkshire pudding (if that’s what it was) was more like a pancake."
• "The beef was uneatable, chewy & no taste, plus the presentation of the food was poor."

Value for Money

Pros:

• "6 main meals with 6 drinks (3 being double spirits!) And it was under £100!!!"
• "All in all very good value for money."
• "Food very good too and excellent value"
• "Great value for money pub grub."
• "This is a great place for a good, wholesome and cheap meal"
• "Excellent fish and chips and good cold beers."
• "The food was great and very reasonably priced!"

Cons:

• "Drinks are chronically expensive, £3.65 for a shandy! Criminal!"
• "Absolutely disgusted by this. Even if this was the real Savoy, I still wouldn't expect this sort of pricing!"
• "For £11+ was absolutely ludicrous, lettuce, a few slithers of red onion, red pepper & cucumber, chicken was substantial amount, but then crumbles of bacon on top-that was all, no dressing or seasoning."
• "ABSOLUTELY APPALLED. Pre-booked a Christmas Day dinner for all the family after a difficult period at a cost of £483.41."
• "The portion sizes were awful and there were a handful of chips with what looked like a frozen battered chicken for £10+."
• "The worst meal I have ever had... beef that was so tough you could not cut it."
• "Very poor sunday lunch"

Ambiance and Cleanliness

Pros:

• "We had a enjoyable lunch with my uncle, who lives in St Clears. On arrival we appreciated a typical warm, but unobtrusive Welsh welcome that made us feel instantly at home."
• "The atmosphere was great and loved how cozy it felt."
• "The bar and restaurant where very clean and festive, also the toilet was very clean and tidy."
• "Lovely country pub always seems busy when I drive past so must be popular... Meal deal offered, 2 meals for £10 from a limited menu but nevertheless can’t complain ended up having egg, chips and ham."
• "place beautiful and clean"
• "The pub is super clean and tidy- the loos were immaculate!!!"
• "Fantastic Atmosphere in the pub and Restaurant."

Cons:

• "The curtains weren't hooked up properly."
• "We had mold on the walls, wallpaper was hanging off a damp smell, very dated old furniture"
• "Room was disgusting! very cold, mould on walls and wall paper peeling off"
• "Tables were sticky and clearly unclean as were the drinking glasses"
• "The shower unit was full of mould. The sink had mould and dirt around the taps."
• "The interior looks tired and grubby."
• "This B&B room is dirty. Carpet filthy, bathroom full of hairs, dust everywhere"