Ship Inn Reviews Summary

Food Quality

Pros:

• "The food choice was great and not expensive and sooo tasty!"
• "Tofu fish wrapped in seaweed and mushy peas are amazing."
• "Great Vegan food. I recommend the salt and chilli chips. They are to die for."
• "Pub serving VERY tasty vegan food."
• "Fantastic pub offering a great range of drinks and an extensive vegetarian menu."
• "Absolutely top vegan food ! great choices and so tasty."
• "The food was lovely and reasonable."

Cons:

• "Inedible food! We were regular customers before we moved from Newcastle, on our return for Christmas we found our ex-favourite Pub to be the same great self but when the food came it was awful."
• "The food looks good but tasted like it had been sitting before served."
• "The portions for the burgers are extremely small, dry, and burnt looking."
• "The garden peas were hard and cold."
• "The burger was simply charcoal."
• "The 'fish' was bland at best."
• "The chips were not cooked through."

Service

Pros:

• "Love this historic pub with extremely polite, friendly staff."
• "Staff are super-friendly and the bar is also dog-friendly."
• "Staff are lovely, friendly and attentive."
• "The staff seemed really genuine too, very friendly and happy to help."
• "Service was polite and quick."
• "Staff go out of their way for you and are incredibly helpful and friendly."
• "The service was really great even though they were really busy."

Cons:

• "Pleasant pub and outside area. Tasty food too. Unfortunately they seemed short staffed at busy times leading to quite a wait to get served on occasions."
• "The waitress could have been more disrespectful and zero polite."
• "Really poor service today from an extremely unfriendly girl behind the bar."
• "Awful service, ordered and still waiting for food 30 minutes later."
• "More staff is needed. Waited forever to get served even after making contact with the staff."
• "Very poor customer service, manageress was aggressive and rude."
• "Service is horrible apart from the only Lad working there. The others are rude and seem like serving you is a horrible experience."

Atmosphere & Location

Pros:

• "Cozy atmosphere with a good selection of beers."
• "Lovely pub in a nice area away from the busy noisy areas."
• "Warm friendly atmosphere with a good vibe."
• "Insane food, lovely vibe, super cute location and dog friendly!"
• "Ouseburn is a fantastic little area to start the night out in if you're planning an evening on the town."
• "Nice relaxed atmosphere."
• "Lovely atmosphere and music as well."

Cons:

• "Not a place to take the family."
• "Unfortunately, there were a number of vagrants and some dodgy people asking for money and cigarettes."
• "This place is ruined by the woman that owns it."
• "Beware they are allowed inside and I ended up having a panic attack."
• "That experience really sullied my feeling for The Ship and their treatment of people."
• "Not family friendly at all."
• "Poor service, Waited 20 minutes and still not served, staff clearly serving groups who were let in after us."

Value for Money

Pros:

• "Parked right outside for a couple of hours for only £1.80, too."
• "The prices are reasonable."
• "Good value for money."
• "We paid £26 for two meals. But it was well worth it."
• "Great food! Fresh and good value for money, nothing overly fancy."
• "The food, which was simply first class. Huge portions and amazing flavours."
• "Delicious vegan food and drinks."

Cons:

• "We paid £40 for that and 2 drinks, we expected more for our money."
• "Ordered a drink (£1.80 for half a pint of soft drink is extortionate)."
• "Considering where the place is located... The beer prices are sky high so be warned."
• "The food is really expensive."
• "My only criticism is that the pints are rather expensive."
• "Sometimes its next to nothing, but not quite good enough for the price even in a large portion."
• "Very disappointing service. I definitely won’t recommend this place."