City Tavern Reviews Summary

Staff and Service

Pros:

• "Staff were so friendly & helpful."
• "Terrific food served by friendly and professional staff."
• "Service was excellent, looked after very well by staff."
• "Staff couldn't be more helpful will definitely be here again."
• "Every step was absolutely friendly experience."
• "All staff were exceptionally friendly, helpful and professional."
• "Staff very friendly and helpful, really good atmosphere."

Cons:

• "The manager was obtuse ignorant especially if the child has disabilities or food allergies."
• "Please do not come here if you are expecting a friendly, vibrant atmosphere, we came on a NUFC match-day and the staff were awful."
• "But the staff are rude and not bothered…and the prices are ridiculous!"
• "The bar staff exhibited a combination of complete disinterest and total ignorance in the ways of real ale characteristics."
• "Staff are very rude, food portions are ridiculously small for the prices."
• "Didn't think the staff was overly friendly."
• "Staff more interested in finishing their conversations than show us to a table."

Food Quality

Pros:

• "Terrific food served by friendly and professional staff."
• "Food was stunning."
• "A fantastic burger at this pub."
• "Best Gluten free/vegan meal I've EVER had in a restaurant!"
• "Food was very good & tasty plenty to choose from."
• "Food was delicious."
• "Food was brilliant, couldn't be better."

Cons:

• "Both burgers were so dry you might as well be eating sawdust."
• "Half the food was missing from two meals and quality of food nothing like what we'd seen advertised."
• "I got a dinner here and the beef was awful."
• "Been in a few times always packed great food. Last friday was different very quiet, my wife ordered a burger that was like rubber when it arrived."
• "Very disappointed with the fish and chips I had today. Fish was very greasy, skin on fish, so not much fish, chips were like big soggy potatoes dipped in grease."
• "The batter was undercooked and puddeney."
• "Food was awful! We were waiting for almost an hour and when we had our order the fries and the bun were cold."

Atmosphere and Decor

Pros:

• "Tavern itself was cosy with lots of room."
• "What a treasure chest this place is in the city centre."
• "Old d world meets New and the result is pure charm, Loved this whimsical little pub."
• "Loved the new beer garden! Select, cosy, fresh and to summarise, a little haven in city centre."
• "Lovely friendly city centre bar."
• "A genuinely brilliant pub which we found on our trip to Newcastle. We're now really wishing that it was more local to us."
• "Lovely decorations and a great atmosphere."

Cons:

• "This must be the most expensive bar in Newcastle! Quite dark and dingy, needs a massive refit."
• "The place was already populated by people in an obviously long-standing condition of almost incoherent intoxication."
• "Table was in a busy quite noisy part of the pub."
• "Inside was quite nice and comfy though the music was a bit bland."
• "The upstairs bar is not open so you have to go all the way down 2 flights of stairs to the bar, then back up again, spilling half the drinks on the way back."
• "And with the extortionate price of that drink they need to spend some of the profit on sprucing up the ladies toilet…shabby state of them."
• "It would be a decent bar if they employed some decent staff. Sadly that's what letting the place down."

Accessibility and Facilities

Pros:

• "The drinks menu is so vast and varied."
• "My mums disabled and found the two steps at the entrance a little difficult but managed."
• "Staff are great and the bar is dog friendly."
• "The City Tavern is also dog friendly (there's water and treats for the pups)."
• "Has baby changing facilities and accessible toilet in same place."
• "They have child's highchair."
• "Dog friendly and great beers on offer."