The Falcon's Nest Reviews Summary

Food Quality

Pros:

• "Our food arrived surprisingly quickly and it was absolutely beautiful and piping hot."
• "The food was also very tasty."
• "Food was delicious, big portions and plenty of choice."
• "The food choice was great and the food itself was very tasty."
• "Food was absolutely delicious (thanks to chefs Matty B / Michael)."
• "Fantastic Sunday lunch. They were organised with my dietary problems, being a Coeliac and Lactose Intolerant."
• "The food was delicious, well presented and the menu is varied."

Cons:

• "Tonight's food was very disappointing, to say the least. My husband got the chicken with spinach. We had to send it back, dry and horrible."
• "Worst meal I have ever had in my life. Zero stars."
• "Food pictures & descriptions bear no resemblance to what we were served today."
• "Nice drinks but food (as confirmed by the chef) comes from bags that are simply heated up and poorly arranged on the plate."
• "Paid £15 for a chicken skewer with 4 small pieces of grey chicken thigh no promised 'sticky korean' coating, inedible coleslaw and undercooked hard chips."
• "The lamb skewers were mainly fat and grizzly."
• "The chicken was full of water it had clearly been defrosted in water just before being grilled."

Service

Pros:

• "Lovely staff(Natalie) big shout out to Nathan the chef food was lovely."
• "The service was excellent and 5 Star service."
• "Staff very helpful and attentive."
• "Our server Vaso was bubbly and chatty. She was absolutely amazing and she is a credit to the company."
• "Our server Joel was extremely polite and friendly and very attentive and accommodating with all requests we made."
• "Service was excellent nothing too much trouble."
• "The staff were excellent and very attentive."

Cons:

• "Table wasn’t clean when we sat we had to swipe stuff off table and move wrapping paper off chairs etc."
• "First off it wasn't that busy, few empty tables but the service was really slow."
• "Once seated we had to wait an age to be served for drinks orders, and yet another age to wait to place the food order."
• "However the staff had plenty of time to play on there phones !!!"
• "Waited 50 mins for someone to take our order and 40 mins for the drinks to be delivered."
• "However, service is very slow."
• "Service has always been slow every visit for years."

Ambience

Pros:

• "The refurbishment is spectacular, so comfortable and welcoming."
• "Lovely little pub with a cosy atmosphere."
• "The inside of the falcons nest is very traditional with a cosy feel."
• "The Nest is immaculate, very clean and beautifully decorated and is also dog friendly!"
• "This is a highly sophisticated restaurant The Falcon's Nest located on the harbour side of The River Thames where you could sit at the opening glass house part of the restaurant with lovely old shire views to enjoy at any time in the evening."
• "Nice that dogs are welcome."
• "The pub was very relaxing and had a lovely atmosphere."

Cons:

• "Seated at a dirty table with stained seats."
• "We were positioned between 2 large noisy groups, not very romantic."
• "It was really warm in there when we got in so we opened the window we were sat next to but if we hadn't have been sat next to a window I probably wouldn't have eaten there as it was just too hot."
• "Only down side, hard to exit at the roundabout either side of 5pm."
• "Looks nice but the service is slow and felt like it was understaffed by students who didn't give a monkeys."
• "For a nice but very ordinary Sunday lunch in a chain pub, with one pint and one soft drink each we paid £30 a head."
• "No smiles of any staff."

Value

Pros:

• "It was slightly more expensive than we usually spend on a meal out, but the portions were huge and we really enjoyed the food."
• "Great value for money when using the specials menu."
• "Good value for money, service was excellent."
• "We like coming to the Falcons Nest for dinner with friends because it is not too noisy and we can chat comfortably."
• "A very well priced menu."
• "We all felt for what we had it was good value for money."
• "Lovely selection of food and drinks and reasonably priced."

Cons:

• "All in all a very poor, expensive meal and I left disappointed."
• "It is higher for food and drink as compared to many places in Newcastle city centre."
• "The food was tasty but grossly overpriced and poor value for money."
• "Prices aren't too bad, but by no means cheap."
• "First, their prices have gotten to be soo high."
• "The food tasted wonderful but the portions for us were too small for the price and the drinks were a little pricey."
• "Overall a lovely meal, just a little more pricey than we would usually pay."